IT Infra Service Sales Manager - IT Service Firm

Designation: IT Infra Service Sales Manager

Experience: 7-12 Years

Location: Bangalore/ Gurgaon

Industry: IT Service Sales

JOB ROLE

Responsible for Business Development / Sales / Opening new accounts for achieving assigned Services business targets for the territory / accounts / vertical. Operating as a single point of contact for any matters specific to your customers.

- Responsible for Minimum 15Crs Services Order Book & 5Crs Services Revenue

- Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory / accounts / vertical.

- Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customer

- Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, Cloud Management Services, End User Management Services, Network Management Services, Remote Infrastructure Management Services, NOC & SOC Services, Security Device Management Services, Identity& Access Management Services, Cloud & Hosting Services, Annual Maintenance Contracts (AMC / Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solution and Professional Services.

- Generate New business & Acquire New Logos through existing contacts, connects & sources

- Building and maintaining strong, long-lasting customer relationships with the customers.

- Must have good relationship with key customers stakeholders and executive sponsors in penetrating new accounts.

- Negotiate business contracts and agreements to maximize profit.

- Liaise between customers and cross-functional internal teams (Pre-sales, delivery, Finance, etc) and OEM's/partners to ensure the customer needs met and to improve the over-all customer experience.

- Ability to understand the customer needs and their business requirement

- Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for services business.

- Timely response to all Request for proposals & Information request

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

- Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts)

- Prepare & present reports on account and opportunity status.

- Identify and grow opportunities within territory by collaborate with pre-sales/delivery/OEM partners.

- Assist delivery team with high severity requests or issue escalations as needed.