IT Head/CTO - Retail

Overall responsible for staffing and performance management of IT team and projects.

- Address IT needs of the organization for both internal and external customers.

- Devices complete IT framework for the Organization.

- Drive business growth for the company through the IT projects (ERP, CRM, HRMS and Legacy System integration's).

- Implement IT enablement in the Organization.

- Communicate the company's technology strategy to investors, management, staff, partners, customers, and stakeholders.

- Identify and implement the technology trends and platform.

- Spearhead the Digital initiative of the Organization.

- Manage and develop internal teams

- Engage with external vendors and technology associates, as when required

The broad responsibilities of a IT Head/CTO would include but not limited to :

- Program implementation management of various current and forthcoming projects

- Understand requirements for new projects and guide the IT team on project planning, scheduling, reviewing and monitoring of the IT jobs at hand

- Manage project risks, delays, impact on main business as well as mitigation plans

- Put quality and process checks to ensure timely and to satisfaction delivery of all projects

- Build tools and plans for training modules around projects at hand

- Advice corporate leadership about the need for timely investments in IT

- Align the IT vision with the overall business strategy of the organization and be accountable for planning and execution of the IT vision to support business objectives

- Own and deliver IT initiatives and services to all business units and departments (Accounts, HR, Marketing, Academic, Business Development, Customer Facing etc) of

- Ensure IT projects are functioning smoothly and efficiently for all employees and customers (i.e. students and parents)

- Devise complete IT framework, technology procedures and practices along with key decision makers of the company

- Set up policies and structures for managing the underlying IT infrastructure including computers, servers, peripherals, telecommunication systems, internet connectivity, software applications, video content, LMS etc.

- Allocate specific roles and responsibilities to IT team

- Manage team needs and requirements, mentor them and infuse a teamwork ethic. As and when required, should be able to jump into the code himself/herself to lead by example and be on top of the work happening in the department

- Work with the management, IT team members and external partners to ensure that the IT infrastructure and digital assets are working efficiently and effectively.

- Plan and Execute for the Short/Medium and Long Range horizons