IT Head - Consulting

IT Head

The role reports into the Business Co-Chairman, and would be responsible for heading the IT division in India cluster.

The position would be responsible for IT Infrastructure; Client Infrastructure & Support; Systems and Development; and overall Project Management through the team of technical IT members; and nontechnical (client side) IT support people.

Primary Skills :

- Amazon Web Services: EC2, Elastic Beanstalk, and RDS expertise

- SQL: reading/writing of database scripts, database maintenance/performance tuning

- Strong knowledge of Linux Server Environments with Apache Tomcat

- Other: Networking skills, security, SAAS principles, infrastructure design

Secondary Skills :

- Experience with POS systems, particularly Micros Fidelio (Symphony)

- Having worked alongside/with software programming teams

- Exposure/working experience with programming language like Java, Groovy, or PHP is a plus

- Familiar with :

a) Content Management Solutions (CMS) and website hosting (Particularly Drupal)

b) Mobile Apps (Able to project manage roll-outs for clients)

c) Corporate email hosting (Cloud vendor Zoho Mail)

d) IT Support process/team management is a plus

- Basic Windows Server experience (to be phased out)

- Familiar with UAT (User Acceptance Testing) processes

General Project Management Skills :

- Strategic thinking for future IT Planning

- Problem solving skills: create/manage processes for (system) troubleshooting

- Scoping project requirements with internal/external stakeholders

- Great communications skills written/oral, and an achiever with a lot of patience

- Able to explain complex issues in simple lingo to non-technical people

- Documentation skills: i.e. comfortable with preparing

a) Functional Specifications

b) Technical documentation

c) RFP Documents

- Spearheading projects, keeping projects on track and within budget

- Managing product life-cycles, release schedules

- Willing to take on a - hands on- role managing a team of technical members and non-technical (Client) IT support people

- Liaising with primary vendors regarding IT requirements

The position would lead the IT platform and create strong foundation for logistics and loyalty marketing front end teams to build smooth business relationships with leading clients in the India cluster.