The IT Delivery Head is involved in management of telecom client from IT delivery perspective and being a focal point for delivery .
Responsibilities :
- Responsible for meeting financial objectives of the account and improve the key parameters for the account and hence to improve the margins.
- Responsible for planning and delivery
- Delivery quality compliance, resource economic utilization and customer satisfaction.
- Responsible for relationship building with Customer Project Managers and key stakeholders within the account and responsible for customer satisfaction.
Desired Profile :
- 15 - 20 years IT services experience and should have experience in with working Telecom Service Provider in delivery role is mandatory.
- Experience in Large Project management / Program management and exposure to working on large transformation program .
- Should have experience in handling large team of 400-500 people
- In-depth understanding of the SDLC.
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