IT Application Manager - Conglomerate

Role: IT Application Manager

Job Roles & Responsibilities:

Responsible for overseeing the development, implementation, and maintenance of software applications (excluding SAP) within the organization

Application Management:

- Collaborate with business users & cross functional teams to understand their requirements and suggest suitable solutions.

- Provide technical support and guidance.

- Oversee the lifecycle of non-SAP applications, including procurement, implementation, configuration, and upgrades.

- Ensure applications meet business requirements and operate effectively within the organization's IT ecosystem.

- Ensure seamless integration of non-SAP applications with other enterprise systems, including SAP and legacy software.

- Ensure applications adhere to organizational security policies and regulatory compliance requirements.

Support and Troubleshooting:

- Review the pending actions, follow-up and escalate in case of any issues.

- Ensure timely resolution of critical issues with the help of the vendor.

- Establish and monitor application performance metrics and troubleshoot performance bottlenecks.

Continuous Improvement:

- Stay updated on industry trends and emerging technologies to recommend innovative solutions.

Key Skills and Competencies:

Technical Expertise: In-depth knowledge of non-SAP applications (e.g., PLM, MES, CRM, HRIS, WMS, etc.).

Project Management: Proficient in managing large-scale application implementation and integration projects.

Analytical Skills: Strong problem-solving skills with the ability to analyze and optimize complex systems.

Qualifications and Experience:

Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

Experience: 8-10 years of experience in IT applications management.

Hands-on experience in software development/project management/ enterprise software solutions and integrations in a manufacturing/cpg organizations.