- Drive billing for the Region/Customers
- Tracking invoice submission and approval for payments.
- Reducing past dues and Provision for doubtful debts.
- Proactively resolve any disputes, issues stalling collections.
- Forecasting collections.
- Achieving targets.
- Collection reviews.
- Managing debt position for region/customers.
- Negotiating payment plans.
- Responding to client inquiries.
- Preparing statements and reports to facilitate collections.
- Liaising with customers and the operations team.
- Customer relationship management.
- Customer site visits.
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