Ishan Technologies - Presales Manager - Network Services

Job Title: Pre-Sales Manager - Network Services.

Job Summary:

- The Pre-Sales Manager for Systems Integration is responsible for leading the pre-sales process for system integration solutions.

- They play a pivotal role in understanding client requirements, designing tailored solutions and effectively communicating the value proposition to potential clients.

- The Pre-Sales Manager collaborates closely with Sales, Project and technical teams to develop winning proposals and drive revenue growth.

Responsibilities:

Client Engagement:

- Engage with potential clients to understand their business needs, challenges, and objectives.

- Conduct discovery meetings, workshops, and presentations to gather requirements and identify opportunities for system integration solutions.

- Build strong relationships with key stakeholders, acting as a trusted advisor and subject matter expert on system integration.

Solution Design:

- Collaborate with internal teams to design custom system integration solutions that address client requirements and objectives.

- Develop detailed solution proposals, including scope, architecture, timelines, and costs.

- Present solution designs to clients in a clear and compelling manner, highlighting key benefits and value propositions.

Technical Expertise:

- Possess a deep understanding of system integration principles, technologies, and best practices.

- Work closely with engineering and technical teams to assess feasibility, identify technical requirements, and develop implementation plans.

- Provide technical guidance and support throughout the pre-sales process, addressing client inquiries and concerns.

Proposal Development:

- Lead the development of high-quality proposals, RFP responses, and presentations in collaboration with sales and technical teams.

- Customize proposals to align with client needs, addressing specific requirements and showcasing unique value propositions.

- Ensure that proposals are delivered on time and in accordance with client expectations and industry standards.

Sales Support:

- Partner with the sales team to qualify leads, prioritize opportunities, and develop winning strategies for new business acquisition.

- Participate in client meetings, demonstrations, and negotiations to support the sales process and drive revenue growth.

- Provide sales training and support to enhance the team's understanding of system integration solutions and value propositions.

Qualifications:

- Bachelor's degree in computer science, engineering, business administration, or a related field; Master's degree preferred.

- Proven experience of over 7 years in pre-sales, technical sales, or solution architecture, preferably in the field of system integration.

- Strong technical background with expertise in systems architecture, enterprise software, and integration technologies (APIs, middleware, ESBs).

- Excellent communication, presentation, and negotiation skills, with the ability to effectively convey technical concepts to non-technical audiences.

- Strategic thinker with a customer-centric mindset, capable of understanding client needs and translating them into actionable solutions.

- Experience working in a fast-paced, deadline-driven environment, with the ability to manage multiple projects simultaneously.

- Familiarity with CRM systems, sales enablement tools, and other relevant software for pre-sales activities and pipeline management.

- Certifications of Sales/Pre-Sales Consultant of leading OEMs like Cisco, Microsoft, Fortinet, HP, Dell etc would be an added advantage.