iServeU Technology - Product Manager - User Management

Product Manager User Management

Job Position: Product Manager - User Management

Job Locations: Bhubaneswar and Mumbai

Compensation: Negotiable

Experience: 2+Years

Company Introduction:

iServeU is a BaaS (Banking as a Service) company offering Embedded Financial Infrastructure for "Banking, Issuance & Payment" as a service. We are the only full stack financial infrastructure company to be your one stop solution for providing innovative customer experience for payment acquiring, issuing, accounts, lending, withdrawal, deposit, remittance, insurance, customer KYC. We are the only switching infrastructure provider that is architected on latest technology stack and is fully micro-services enabled, distributed and cloud native, allowing fully elastic cloud deployment, thus reducing infra-costs significantly.

We operate from four locations across the country with our head office in Bhubaneswar, Odisha where we have more than 400 employees, out of which 350+ are software engineers.

iServeU has been awarded as Best Leading Fintech of the Year by Odisha Fintech Festival. We believe in overall development and empowerment of our employees. On a consistent basis to encourage our employees, iServeU keeps on organizing various sports events and cultural programs, enabling the employees to express their talents in special ways. Should you be interested in being a part of this great journey, we welcome you to experience it first-hand yourself.

JOB DESCRIPTION:

- We're seeking an enthusiastic all-rounder for product management with a strong technical background and familiarity with user/account models, how that data is referenced, updated, synchronized, and managed throughout the user lifecycle.

- He/ She will work closely with our customers, their user base, other product managers, designers, engineers, and executive stakeholders to develop a prioritized roadmap that reflects current and future needs.

Responsibilities:

- A keen understanding of the industry surrounding user directories and how large enterprises interact with them at scale is essential.

- Industry awareness of applicable regulations and governance surrounding user privacy, data rights, management of Personally Identifiable Information (PII), encryption, etc.

- Responsible for defining SLOs, SLAs, API considerations, and performance requirements based on the needs of connected services and subscriber usage.

- Identifies new opportunities for advancing the platform's capabilities to deliver subscriber value and generate revenue.

- Leads the effort for product and technical discovery with internal and external stakeholders

- Understands cross functional initiatives and how those needs may impact the user model and directory/data storage; anticipating limitations and defining effective solutions that scale

- Understand the details of the user profile, how it is designed and used, and how it should be designed and used for optimal efficiency and value.

- Defines pragmatic, iterative requirements aligned with company goals, including the scope & acceptance criteria (the what) and the business need driving them (the why) with clarity.

Desired Qualifications/ knowledge:

- Bachelor's degree in a related field (e.g., Finance, Business or Economics or computer Science). MBA or relevant advanced degree is a plus.

- 5+ years' experience as a Product Manager with a work profile of User management platform, user roles and permission control, User audit trail & create, delete, edit mechanism.

- Identity experience preferred; how common authentication mechanisms work, profiling, MFA, OIDC, OAuth, SAML, SCIM, etc.

- Solid knowledge of Agile methodologies, with experience working in cross-functional Agile teams.

- Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into actionable product features.

- Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

- Familiarity with compliance and regulatory requirements in the fintech industry is required.

- The successful candidate will have demonstrable analytic, problem-solving, and leadership skills, and has the ability to deliver projects in a fast-paced environment.

- Having knack for discovering deep customer insights, coming up with great hypotheses, and validating creatively and quickly to craft a differentiated product offering.

- Process orientation - ability to perform within existing systems and processes, while constantly aiming for process improvement