iServeU Technology - Product Manager - Cross Border Remittance

Job Position: Product Manager - Cross Border Remittance

Job Locations: Bhubaneswar and Mumbai

Compensation: Negotiable

Experience: 2+ Years

Company Introduction:

iServeU is a BaaS (Banking as a Service) company offering Embedded Financial Infrastructure for "Banking, Issuance & Payment" as a service. We are the only full stack financial infrastructure company to be your one stop solution for providing innovative customer experience for payment acquiring, issuing, accounts, lending, withdrawal, deposit, remittance, insurance, customer KYC. We are the only switching infrastructure provider that is architected on latest technology stack and is fully micro-services enabled, distributed and cloud native, allowing fully elastic cloud deployment, thus reducing infra-costs significantly.

We operate from four locations across the country with our head office in Bhubaneswar, Odisha where we have more than 400 employees, out of which 350+ are software engineers.

iServeU has been awarded as Best Leading Fintech of the Year by Odisha Fintech Festival. We believe in overall development and empowerment of our employees. On a consistent basis to encourage our employees, iServeU keeps on organizing various sports events and cultural programs, enabling the employees to express their talents in special ways. Should you be interested in being a part of this great journey, we welcome you to experience it first-hand yourself.

JOB DESCRIPTION: We're seeking an enthusiastic all-rounder for product management in a fintech start-up who will be responsible for the design and development of international remittance products for customers of foreign financial institutions (FI) and foreign money transfer agents (Non-FI), as well as the expansion of the iServeU's electronic service channels, which enable customers to send and receive money transfers in a variety of ways.

Responsibilities:

- Responsible for cross-border remittances Product construction and continuous iteration, including the design of core remittance processes.

- Will be responsible for gathering market requirement, document making, user's feedback and exercising the product backlogs when required.

- Continue to conduct user research, track operational effects and data analysis, constantly explore user core needs, and create remittance products with the ultimate experience.

- Responsible for close communication and cooperation with relevant technical and business teams, conduct project management, and promote product implementation.

- Own key metrics and define growth initiatives to move them.

- Develop innovative and compelling products to drive the growth of foreign remittances.

- Ensure best practices and standards are employed to meet AML and other compliance requirements.

- Help interpret and define a product vision and strategy.

Desired Qualifications/ knowledge:

- Bachelor's degree in a related field (e.g., Finance, Business or Economics or computer Science). MBA or relevant advanced degree is a plus.

- Experience as a Product Manager in Cross border Remittance is mandatory.

- Should have detailed knowledge about SWIFT, RDA facility and MTSS etc.

- Solid knowledge of agile methodologies, with experience working in cross-functional agile teams.

- Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into actionable product features.

- Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

- Familiarity with compliance and regulatory requirements in the Fintech industry is required.

- The successful candidate will have demonstrable analytic, problem-solving, and leadership skills, and has the ability to deliver projects in a fast-paced environment.

- Strong knowledge and experience in payments and money transfer business in the financial domain.

- Excellent stakeholder management skills, including the ability to engage and collaborate with diverse (senior) stakeholders

- Having knack for discovering deep customer insights, coming up with great hypotheses, and validating creatively and quickly to craft a differentiated product offering.

- Process orientation - ability to perform within existing systems and processes, while constantly aiming for process improvement