iServeU Technology - Product Manager

Job Location - Bhubaneswar, Odisha

Required Experience - 3-8 yrs

About Company-

iServeU is a SaaS company offering Embedded Financial Infrastructure for "Banking, Issuance & Payment" as a service.

We are the only full stack financial infrastructure company to be your one stop solution for providing innovative customer experience for payment acquiring, issuing, accounts, lending, withdrawal, deposit, remittance, insurance, customer KYC. We are the only switching infrastructure provider that is architected on latest technology stack and is fully micro-services enabled, distributed and cloud native, allowing fully elastic cloud deployment, thus reducing infra-costs significantly.

We operate from four locations across the country with our head office in Bhubaneswar, Odisha where we have more than 400 employees, out of which 350+ are software engineers.

iServeU has been awarded as Best Leading Fintech of the Year by Odisha Fintech Festival. We believe in overall development and empowerment of our employees. On a consistent basis to encourage our employees, iServeU keeps on organizing various sports events and cultural programs, enabling the employees to express their talents in special ways.

Should you be interested in being a part of this great journey, we welcome you to experience it first-hand yourself.

Roles & Responsibilities:

As product manager you'll be identifying customer needs and business objectives to build world-class fin tech products for our customers.

Areas of Responsibility (AOR):

- Strategy Management (short term tactics & market intervention)

- Product Innovation/ Monitoring

- Innovation Management

- Product Offerings & Launch

- Continuous Improvement & Competitive Analysis

- Being the bridge between field and Head-Office

Success Indicators:

- Gross Revenue

- Net margin through ideal product mix

- Service provider partnership

- Field support/issue resolution

- New products/tie-ups/processes

Work Activities:

- Owning and devising the overall product strategy

- Responsible for driving the product strategy and executing the Business/Customer need by integrating with the Sales and Corporate teams - Ownership of the product effectiveness improvements in all aspects of the product & value creation chain

- Managing the relationship with the banks, NBFC, service provider partner network

- Responsible for direct market interventions, driving the profit margins through Ideal product mix

- Great learning opportunity for full product development cycle for multidisciplinary role - strong understanding of product, UX, design, finance, legal and operations revolving a product

Requirements:

Key Relationships:

- Internal: Direct reporting to the Executive Director/Product Management Head

- External: Managing the relationship partners, HO stakeholders & field force

Competencies:

- Strong communication, interpersonal, project management and analytical skill

- Have a perfect understanding of the product and organize itself to meet all the target orientated and self-managed, good negotiator

- Having knowledge and expertise in UPI /POS/ Digital payments/ Payment gateways/ Transactional banking/ neobanking will be given more preference.

- Experience in payment acquiring, issuing, accounts, lending, withdrawal, deposit, remittance, insurance and customer KYC.

Eligibility-

- Bachelors Degree in Engineering

- MBA preferred

- 3+ years experience in working as a product manager in a tech company

- Knowledge of fintech / financial services / payment / banking industry is preferred

- Good understanding of product development lifecycle, tools, competitor analysis and sound business judgement

Benefits:

- Employee Health Insurance

- Competitive Salaries

- Flexible Working hours

- Well facilitated Cafeteria

- Favorable Work Environment

- Sports Events

- Equal Opportunity

- Transparent Evaluation

- Ongoing training and educational opportunities

- Career development

- product and industry trainings