Designation: Director - Solutions
Location : Airoli (Navi Mumbai) / Uppal (Hyderabad)
Job Description
- Attend meetings (in person or virtually) to understand the clients background and operations
- Send questionnaires to the client to understand their requirements, if needed
- Conduct assessment studies for clients, usually at the clients offices (or remotely in some cases)
- Identify client goals and objectives for each clinical function or activity
- Identify areas of improvement for the client
- Identify potential IKS Clinical Support Services that might meet the clients needs
- Define the scope of work and the specific activities that IKS will perform
- Identify how we will structure the workflow, i.e. hand-offs between the IKS team and the client team
- Identify the operational model and organization structure for the India-based delivery team
- Identify what metrics we would track to determine if our service delivery was successful
- Develop an implementation roadmap for the key activities in setting up and starting operations
- Identify clients current costs, track competition pricing (if any), identify suitable pricing for our offerings, and estimate likely IKS profit margins from the deal
- Create proposals and presentations that highlight the IKS solution for the client
- Create materials that present IKS capabilities and demonstrate why clients should choose IKS for their needs
- Estimate the financial benefits (cost reduction, revenue increase, etc.) and non-financial benefits (physician satisfaction, patient satisfaction, etc.) that clients could achieve from the IKS solution
- Create/write proposals, case studies, brochures/leaflets, and other client-facing materials
- Provide inputs to the IKS Product Management team to help improve our products/services
- Attend client meetings with the IKS sales team as needed.
Candidate Profile:
Essential:
- Experience in management consulting in the provider space (medical groups, hospitals, etc.); for example: understanding healthcare industry trends; advising client leadership teams on strategic issues; process improvements and redesign; and technology development/automation in healthcare
- Demonstrated ability to build complex financial models & pricing models.
- Innovative thinking, diagnostic skills, and problem-solving skills
- Ability to work in an entrepreneurial environment with multiple stakeholders across geographies
- Strong attention to detail
- Excellent verbal and written communication skills
- Strong skills in MS Office and/or Google tools, including PowerPoint / Google Slides and Excel / Google Sheet
- Full-time Masters degree in business
Desirable:
- Prior experience in a pre-sales solutions and consulting role
- Experience in taking a new product or service to the market in the US healthcare industry
- Understanding of the clinical and financial value chain in the US healthcare industry
- Experience in physician workflow optimization or clinical performance improvement
- Experience with healthcare technology implementation, technology development, etc.
- Medical degree (MBBS, BAMS, BHMS, BDS)
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