Inventurus Knowledge Solutions - Director - Learning & Development - IKS Health

About IKS Health

IKS Health enables the enhanced delivery of exceptional healthcare for today's practicing clinicians, medical groups and health systems. Supporting healthcare providers through every function of the patient visit, IKS Health is a go-to resource for organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward-thinking solutions. Founded in 2007, we have grown a global workforce of 14,000 employees serving over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States.

IKS Health revitalizes the clinician-patient relationship while empowering healthcare organizations to

thrive. We take on the chores of healthcare - spanning administrative, clinical, and operational burdens - so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, our solutions enable stronger, financially sustainable enterprises. By bringing joy and purpose back to medicine, we're creating transformative value in healthcare and empowering clinicians to build healthier communities.

Vision:

Healthier Communities, Happier Clinicians, Thriving Organizations, Successful Healthcare for All.

Mission:

Our mission is to enable the efficient delivery of excellent care. We will deliver on this promise in a manner that makes it a joy for all to work with us; becoming the trusted partner that ensures financial success for our clients and healthier populations in our communities.

Our Values:

Navigate opportunities and obstacles with speed and certainty

Embed insight and capability in our people, processes and technology

Relentlessly pursue innovation and excellence

Foster human connections and collaboration

What We Do:

Revenue Optimizations Services:Our purpose built Revenue Optimization Services reduces administrative burden, maximizes revenue and enables growth at scale while using a variable cost model. Delivered using a technology led platform we transform revenue cycle management, prevent denials, facilitate the patient-provider care journey and maximize contract utilization.

Clinical Support Solutions:

Our Clinical Support Solutions help providers deliver better clinical outcomes, more efficient care, reduce clinician burnout and lower medical costs, resulting in improved physician and patient satisfaction as well as increased enterprise value. All of this while restoring the primacy of the physician-patient relationship in the exam room & beyond.

Value Based Care:

As insurance reimbursement models move towards paying for outcomes, managing population health holistically becomes more important for provider enterprises. Our value-based care solutions allow provider enterprises to succeed across the spectrum of risk by building a patient-centric, provider-led delivery model that coordinates care across the continuum and delivers better clinical, operational and financial outcomes.

Digital Health Solutions:

Our Digital Health Solutions are a robust platform that delivers data-driven value and expertise across the care continuum. It enables provider enterprises to leverage the full potential of their technology assets by helping them build, enhance, maintain and support these critical parts of their IT infrastructure. From a Unified Data Platform to Robotic Process Automation and creating bespoke technology solutions, IKS Health's Digital Health Solutions help solve some of provider enterprises biggest challenges.

Tech Engineering:

Our Tech Engineering is dedicated to crafting cutting-edge software products and shaping digital customer experiences through our next-generation Care Enablement Platform. Our focus spans across various domains within technology, offering a diverse range of opportunities in Technical Program Management, Software & Product Engineering, Enterprise Architecture, Service Engineering, Interoperability, Test & Process Automation, Data Engineering, Data Science, BI Reporting, and Data Analytics-all hosted on the cloud. Our commitment lies in harnessing the latest advancements in technology to create solutions that transcend traditional boundaries, fostering a dynamic ecosystem where technology intersects seamlessly with healthcare to drive positive change.

10 Reasons Why You Will Have A Great Career At IKS

#WeAreIKS

1. Our care enablement platform enables care transformation across the patient journey. 1 We Are Mission - Driven: We enable clinicians to focus on delivering great care to their patients by enabling their clinical and administrative operations as a trusted partner.

2. We have a Bold Vision: We aim for successful healthcare for all through healthier communities, happier clinicians and thriving organizations.

3. We are Global: We have a global working culture across 3 continents.

4. We have a culture of Community!: At IKS, our communities support each other to achieve their goals in pursuit of our mission and vision.

5. We Empower Leaders: We empower leaders, celebrate success and leverage failure in our quest for excellence and innovation.

6. We Deliver Client Impact at Scale: We listen to our customers and co-create pragmatic, scalable solutions that deliver business outcomes and tangible value to clients.

7. We Are Learners At Heart: We impart knowledge and capability to embed insight in our people, processes and technology.

8. We Are Curious: We identify trends and push the boundaries of possibility to discover new avenues of innovation and excellence.

9 We Strive for Excellence: We strive to create extraordinary solutions by integrating the best of people and technology to deliver excellence to clients.

10 We are Agile: We adopt an outside-in approach, keeping an open mind, and navigate opportunities with speed and certainty as one organization.

Job Title: Director

Grade: 7

Business Unit: Enabling

Function: Learning & Development Team

Location of Job: Mumbai

Reports to: Associate Vice President

Position Overview:

- The ideal candidate will have a proven track record of designing and delivering engaging learning content that drives employee development and supports organizational goals. As the Director of L&D, you will be the driving force behind creating impactful learning experiences through your expertise in content development and delivery.

Responsibilities:

- Develop and execute a strategic learning and development roadmap that supports the organization's goals, ensuring alignment with current and future business needs.

- Collaborate with cross-functional teams, business leaders, and subject matter experts to identify learning needs and design effective training solutions.

- Utilize industry best practices and innovative learning methodologies to enhance the effectiveness of learning programs, incorporating e-learning, workshops, simulations, and other relevant methods.

- Create engaging and interactive learning content, including e-learning modules, videos, guides, and other materials, tailored to various learning styles and preferences.

- Manage the end-to-end content creation process, from concept ideation to delivery, ensuring accuracy, consistency, and a seamless user experience.

- Select and implement appropriate learning technologies and platforms to deliver content and track learner progress effectively.

- Monitor and evaluate the effectiveness of learning initiatives through data analysis, feedback collection, and key performance indicators, making data-driven improvements as needed.

- Stay current with industry trends, emerging technologies, and best practices in L&D and content development to ensure our programs remain competitive and relevant.

- Manage the budget allocated for learning content development, ensuring cost-effective delivery of high-quality materials.

- Foster a culture of continuous learning and professional development throughout the organization by delivering exceptional learning experiences.

- Collaborate with internal stakeholders to align learning content with business objectives and provide subject matter expertise on learning design and delivery.

Qualifications:

- Bachelor's degree in Human Resources, Education, Business Administration, or a related field, Master's degree preferred.

- Proven experience in content development, instructional design, and content delivery.

- Demonstrated ability to create engaging and effective learning content for various formats, including e-learning modules, videos, documents, and interactive materials.

- Strong understanding of adult learning principles and performance improvement methodologies.

- Proficiency in content development tools and software.

Role Prerequisites:

- Minimum 10 Years Of Relevant Experience In L&D.

- Experience in organizational development and Leadership development of at least 4-5 years.

- A good number of experience in leading content development and delivery is essential.

Functional Competencies::

- Strong knowledge and experience of the end-to-end learning process within a global organization i.e.,

learning needs assessment, program design & delivery and learning evaluation & assessment.

- Certifications in psychometric tools MBTI, Hogan, DISC will be an added advantage.

- Entrepreneurial systems thinker with experience in LMS/LXP ecosystems.

Behavioral Competencies:

- Strategic Orientation

- Detail orientation

- Business Acumen & Commercial Orientation

- High Intensity

- Self-Driven for Continuous Improvement

- Customer Relationship Management

- Market Understanding

- People and Organizational Development

- Collaborate, Inspire, Influence & Rally