Intertec Systems - Client Engagement Manager/Partner

Job Title: Client Engagement Manager/ Client Partner

About the job:

Skills:

- Account Management, Data Analytics, Negotiation, Communication Skills, Business Development, Client Engagement, IT Sales,

Job Purpose:

- Ensure effective Client Engagement activities and profitable growth by strategizing and executing the Client Engagement plans.

- Experience in the BFSI sector preferred

Responsibilities:

- Develop and implement a comprehensive Go-to-market strategy in line with the company's business goals and objectives.

- This strategy should address market & Industry Segmentation, target customer profiles, Line of Business focus, Partner focus, pricing & margins

- Develop strategic account plans that outline the goals, objectives, and actions needed to maximize the value of the client relationship.

- Identifying growth opportunities, cross-selling or upselling in existing accounts and farming similar opportunities in new identified accounts

- Managing and achieving quarterly / half yearly and Annual Targets from a revenue standpoint with agreed diversity in product mix, margins and profitability

- Develop and maintain sales plans, sales forecasts, and budgets.

- Monitor and analyse sales performance against targets, making adjustments as necessary to meet or exceed revenue goals.

- Managing agreed KPIs on an ongoing basis

- Mining existing customer and also new customer acquisitions

- Making customers and prospects aware of Intertecs breadth of offerings and prospecting accordingly

- Closely track competition and also market in terms of their movement and create strategies accordingly

- Responsible for building trust with customers and partners.

- Creating marketing opportunities and also participating in events/networking sessions to build higher brand awareness

- Manage partner eco system and also interactions with Consultants/Advisors

- Build and maintain relationships with key clients and strategic accounts.

- Work with the internal teams to identify, target, and nurture potential customers.

- Ensure a high level of customer satisfaction and manage customer expectations.

- Ensure Client retention

- Identify potential risks and vulnerabilities within client relationships and develop strategies to mitigate these risks in a timely manner

- Stay informed about industry trends, market developments, and competitors, and use this knowledge to provide strategic insights to both the client and the company.

Desired Skills and Experience:

- Account Management, Data Analytics, Negotiation, Communication Skills, Business Development, Client Engagement, IT Sales