Insurance Broker - Commercial Insurance

Job Title: Lead - Commercial Insurance (SME)

Location: Mumbai

Job Description :

1) Client Consultation and Assessment:

- Meet commercial (SME) clients to understand their insurance requirements, risk exposures, and business operations.

- Assess clients' existing insurance coverage and identify any gaps or areas of improvement.

- Analyse commercial insurance policies, including fire, marine, general liability, property, workers' compensation, professional liability, and others.

2) Insurance Solution Development:

- Customize insurance plans tailored to meet clients' specific needs and risk profiles.

- Provide recommendations on appropriate coverage limits, deductibles, and policy terms.

- Collaborate with insurance underwriters to negotiate favourable terms and conditions for clients.

- Stay updated on industry trends, regulatory changes, and emerging risks to ensure the provision of up-to-date insurance solutions.

- Continuously expand knowledge of commercial insurance products, coverages, and industry best practices.

3) Customer Relationship Management:

- Build and maintain strong relationships with clients, serving as their primary point of contact for insurance-related inquiries and services.

- Provide proactive customer service, addressing client concerns, and resolving any issues or claims in a timely manner.

- Conduct regular policy reviews with clients to assess their changing insurance needs and recommend adjustments as necessary.

- Act as a trusted advisor, offering risk management advice and strategies to mitigate potential liabilities.

- Share expertise and provide training to colleagues and junior staff members on commercial insurance topics.

Work Experience Requirement:

- Should have worked with a insurance broking firm for minimum of 5-7 years in the capacity of providing commercial insurance solutions to SMEs.

- Sales and customer relationship management.

- Ability to influence the decision makers to develop products as per business needs.

Functional Competency:

- Regulatory knowledge on product side

- Product pricing knowhow

- Understanding of product and underwriting nuances

Preferred Skills :

- Client facing skills (face to face)

- Good drafting, communication skill and presentation skills;

- Ability to work in a challenging and dynamic environment and multi-tasking skills;

- Solution orientated;

- Skillful in planning tasks and able to prioritize work and ability to think strategically;

- Good Collaboration with various functions/stakeholders;