Instructional Design - BPO/KPO

Understand the business problem, learner profile, & the evaluation methodology to implement in the proposed learning solution

- Work along with the Client Team to understand and take forward the solution approach and design to development and execution phase.

- Work through the phases of design and development

Understand the learning solution design (Including functional design - incorporating user requirements & business solutions to meet business needs)

Assist the Consultants in completing the detailed design

Develop storyboards and simulations

Collect the relevant media

Provide direction to the Media/Web Development Team

- Contribute to users/client organization through the Learning process

Prepare materials for Instructor Development Workshops, Train the Trainers etc.

Help them plan their learning plan/schedules etc.

- Understand the ERP training strategies; provide support during developing tools and templates for ERP training products.

- Promote collaboration, partnerships and relationships among the participants.

Knowledge/Skills Requirements:

- 3-5 years of experience in instructional design, content development with understanding of training strategy, design strategy

- Business experience of learning content design and development in context of change management/ERP rollouts etc.

- Should have experience working with onsite teams alongside client teams.

- Select and use a variety of techniques for developing instructional content

- Understand and implement development model appropriate for a given project.

- Analyze the characteristics of existing and emerging technologies and their use in an instructional environment.

- Experience of Learning Content Design and Development Framework & Software Design cycle

- Business experience in working on projects developing content using tools like Datango, OnDemand, RWD, HTML, Captivate, Lectora, Flash, and be comfortable with client proprietary authoring tools ( The candidate should be aware of the technical functionalities & limitations of these tools)

- Thorough understanding and experience of different training product types like apps simulations, ILT, job aids, QRCs.

Soft Skills:

- Strong analytical skills

- Integrated Business Perspective