Inside Sales Manager

JD:

- We are looking for an experienced Inside Sales Manager to oversee and support our inside sales representatives team.

- The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process.

- They will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment.

- They should also be able to lead and motivate the sales team to achieve specific goals.

- Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

Responsibilities:

- Manage the inside sales representatives team

- Set and track sales targets for your team

- Suggest and implement improvements in the sales administration process

- Coordinate department projects to meet deadlines

- Report on sales metrics and suggest improvements

- Prepare monthly, quarterly and annual sales forecasts

- Use customer feedback to generate ideas about new features or products

- Research and discover methods to increase customer engagement

- Ensure sales, finance and legal policies and procedures are met

- Build an open-communication environment for your team

- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Requirements and skills:

- Proven work experience as an Inside sales manager

- Hands on experience with CRM software and MS Excel

- In-depth understanding of the sales administration process

- Excellent interpersonal and team management skills

- Strong analytical and organizational skills

- Numerical abilities and problem-solving attitude