Infosys BPO - Senior Analyst - Reporting & Analytics

Senior Analyst - Reporting and Analytics

Position Summary :

Infosys BPO is looking for a highly motivated and detail-oriented data visualization developer. S/He needs to have good experience working with large datasets and creating visually smart BI reports and dashboards using primarily Tableau and other data visualization tools such as Qlikview, Microstrategy, iDashboards among others.

This is a high profile role so the right candidate should be able to demonstrate - expert- knowledge of designing and producing effective data visualizations using multiple data sources. S/he would be the - go-to expert- for client delivery teams. S/He should also be able to train and mentor others to up-skill their capability in using visualization tools.

The right candidate will be able to work independently and consult with client business users to deliver high quality interactive Dashboards for business needs. S/he should be passionate about solving business problems using data, think creatively and be able to engage with a broad set of stakeholders.

Role and Responsibilities :

- Work with internal teams and client stakeholders to understand business goals, existing BI reports, KPIs, raw data sources and clarify visualization requirements / goals

- Identify key business metrics measurements and develop ways to represent data in support of measurements

- Determine the right graphs / charts to use based on the type of data and create visually smart dashboards that convey key insights in a concise and non-cluttered manner

- Develop dashboards, automated reports and report templates using visualization tools - this will be predominantly in Tableau. Also use other tools such as Qlikview, Microstrategy, iDashboards, etc. when required

- Create easy to understand interfaces for end users to quickly identify key themes in their data

- Provide training to team members on use of data visualization and dashboard design best practices.

- Serve as a primary point of contact for any tool-based issue resolution

- Understand the technical architecture to keep pace with changing business demands and new software releases

- Work directly with end users to ensure results meet their needs