Infosys BPM - Practice Lead - Knowledge Services - Reporting

Role Designation : Practice Lead - Knowledge Services (Reporting)

Location : Bangalore

Role includes :

- Establish appropriate key performance indicators and develop a reporting infrastructure that allows key stakeholders consistent visibility into overall channel performance.

- Analyze performance data and site analytics to develop insights for use in client reporting

Role requirements :

- Minimum 10+ years of experience in developing marketing performance measurement using Adobe Analytics suits;

- Experience in developing website reporting solution using click-stream tools;

- Collaborate with stakeholders to define business goals, establish benchmarks, set target metrics, and report on performance over time;

- Segment traffic based on source, channel, visitor frequency, platform, etc. to understand online behaviors;

- Consult with business teams and provide actionable insights and recommendations to continually improve website performance by analyzing online behavior, competitive data and industry trends;

- Perform deep dive analysis into online behavior on the site, ranging from pathing, funnel analysis to product interaction, to identify pain points within the online experience and then share results;

- Effectively communicate findings to stakeholders through compelling dashboards, reports, presentations, and storytelling;

- Oversee all web analytics tools to ensure accurate implementation and appropriate level of exposure, adoption, and utilization;

- Own the maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions

If Interested, kindly share your updated resume along with below details :

- Full Name :
- Total Years of Experience :
- Relevant Experience :

- Current CTC :

- Expected CTC :
- Notice Period :
- Current Location :

- Re-location to Bangalore (If non-local) :

Laxman Shaw

Talent Acquisition Specialist

Mobile: +91, 8088309089
Infosys BPM Ltd.