Job Views:  
2175
Applications:  103
Recruiter Actions:  13

Posted in

BPO

Job Code

622568

Infosys
Infosys
Infosys

Infosys BPM - Lead Consultant - Quality

12 - 20 Years.Pune
Posted 6 years ago
Posted 6 years ago
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Role Designation: Lead Consultant - Quality

Location: Pune, India

Purpose/Essence of the role: To analyze and participate in discussions to understand the problems, gather further data as required from the customer and use knowledge base from benchmarks, assists team members by reviewing their work and providing suggestions on articulating the problem statement.

Below are the roles and responsibilities aligned to the above mentioned role / role designation:

- Work as Lean Master for defined scope

- Manage a team of Lean Champions across the globe

- Responsible for achieving Lean Maturity across Infosys locations serving the client globally

- Formulation of Lean Deployment strategy

- Work closely with client Lean Masters for deployment

- Provide Lean consulting, coaching and mentoring to stakeholders in defined scope

- Understand As Is business processes, analyses/captures the client requirements and pain areas by conducting workshops, perform high level fit gap analysis and process changes, carry out benchmarking studies and assists the team.

- Recommended solution alternatives to the customer, Reviews the solution options developed by the team and suggests improvements, for complex areas, takes the lead in defining the solution options.

- Conduct lean training for the defined scope.

What are we looking for in you:

Educational Requirements (Must have)

- Post Graduates in Management with at least 12 Years of experience handling Quality responsibility; OR

- Graduate (Any) with at least 14 years of experience handling Quality responsibility

Skills

- Strong Lean hands-on experience

- Should have conducted Value Stream Mapping workshops and Kaizen events

- Driven Kaizen culture in the organization

- Experience in Visual Management

Good to have would be

- MBB

- Lean Advanced training received

Laxman Shaw
Mobile: +91, 8088309089
Talent Acquisition Specialist
Infosys BPM Ltd.,

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Job Views:  
2175
Applications:  103
Recruiter Actions:  13

Posted in

BPO

Job Code

622568

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