Information Technology Head - Oracle ERP

IT Head - ORACLE ( candidates who have oracle experience should only apply)

1. Operations & Business Development

- Strong background in Oracle ERP system management with hands on experience in IT Security & infrastructure design, execution & sustenance over a large and diverse system landscape

- Overall operations of the organization

- Evolve and implement business plans in line with market opportunities

- Build organization capability to deliver revenue, profitability, sustained growth and customer satisfaction

- Identify products and develop partnerships for growth based on market opportunities

- Provide high level sales management, bid support, account management and pre-sales & sales closing assistance to the sales team

- Develop new accounts and products/services

- Manage sales activities and monitor sales target achievements.

- Prepare budgets - revenues, expenses, capital, manpower and profits. Meet revenue & profitability targets and monitor & control costs within budget

- Managing IT Infrastructure Operations of Branch Offices located in India & Overseas and providing support to users

- Responsible to take improvement initiatives by proposing solutions

2. Technical Know how

- Multi-task managing multiple projects and proposals at the same time

- Implementing &/or isolate long term solutions to recurring problems

- Exceptionally strong technical skills of Desktop / laptop / Printers / Network /cabling/ Wireless routers etc.

- Technical knowledge of operation and functioning of End user computing, Network (VLAN) and Windows Servers

- Exposure in any hardware/ software installation, troubleshooting network and VPN related issues

- Handled Incident management/ Problem management/ Project management/ capacity planning/ change management

- Should be able to formulate and implement IT policies and procedures

- Monitor day to day IT helpdesk Operations

- Having hands on experience of Asset management (software/ hardware/ consumables/ accessories)

- Should be flexible to manage the work as per the user requirement

3. Client/Customer Relationship

- Client account and relationship management

- Demonstrate ability to effectively communicate technical issues to clients whether internal or external

- Hands on experience of managing multiple vendors

4. Team Building & Leadership

- Should be a strong leader to guide and manage team for delivery excellence in IT System & Infrastructure projects

- Must be highly motivated and dependable with excellent communication skills

- Optimum utilization of available resources to ensure effective usage

- Managing the team to ensure timely delivery of services

- To work closely with project teams and clients to deliver projects successfully

- Assist team members to understand strengths and areas for development on each assignment/ Projects