Information Services Group - Manager - Research - AccessISG

Job Title: Manager - Research

Location: Bangalore, India

Description:

This is a key position to manage ISG's research portfolio of service offerings targeted at sourcing clients globally. Manager is expected to lead a team of around 8 analysts and team leads (that is expected to grow in the near future). Research Manager's remit broadly includes:

- Manage day-to-day operations and delivery of the team. The candidate will be responsible for stakeholder management and delivery of planned and ad-hoc requests in a timely manner meeting or exceeding quality expectations.

- Mentor junior members of the team in project definition, management and execution, and support their advance to become integrated members of the team and independent high-performers.

- Lead a team of analysts in custom research projects or consulting projects as required. The individual will also be an individual contributor depending on the requirement for research or consulting projects.

- Manage the operations of the ISG DynamicRFI program against a defined annual calendar. Ensure data quality and manage data validation efforts...Oversee the sharing and distribution of data collected by the research team. Define and manage data management processes and provide guidance on format and production of deliverables (e.g., PPT slides, Excel, other formats to support online display) .

- Own the AccessISG offering and work with US leadership to improve and expand the service offering.

- Support ISG pre-sales activities and proposal creation and work with Research leadership on the Go-to-Market of the Research group.

- Identify improvement opportunities in existing product portfolio and create new offerings. This involves collaborating with other members of the research groups and working together to create a new set of revenue opportunities for the business.

- Depending on the project requirement, the candidate should be able to switch from a hands-on role to undertake data analysis, primary and secondary research to being a team manager leading a team of analyst.

- Manage internal stakeholders that include senior executives globally and external clients as required.

- Participate and contribute to ISG thought leadership as required.

Note: The AccessISG service addresses the research needs of clients around the optimization of IT and BPO functions with a suite of on-demand offerings. The Dynamic RFI (DRFI) Research program gathers data from a large number of service providers via surveys about capabilities, experience and other insights across different service lines.

Qualification:

- The candidate should have an MBA from premier institution with 8 to 10 years of relevant research and consulting industry experience.

Attributes / Skills sought:

- Strong written, verbal and presentation communication skills with good knowledge of IT/BPO industry, preferably with experience in sourcing advisory business.

- Excellent project management skills, preferably in research or consulting environments. Must be comfortable managing multiple complex projects simultaneously.

- Experience in sourcing advisory and experience in research-based advisory and consulting to enterprise clients. Must be comfortable communicating with executive level stakeholders.

- Ability to work with ambiguity in an unstructured environment with ability to multi-task.

- Experience in producing both standard and bespoke research reports (and other deliverable formats) with good experience of both primary and secondary research techniques.

- Excel savvy: Advanced Quantitative analysis using Microsoft Excel (pivot tables/ advanced formulae) and ability to work with large amounts of data.

- Prior experience of managing teams and strong organizational skills for creating tracking/reporting processes.

- Prior experience in working on presales activities like proposal creation etc.

Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning.

Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 850 employees and operates in 21 countries with global revenue of nearly $ 210 Million.