Infopro Learning - Manager - Quality Assurance

About the job:

- We are seeking an experienced and strategic Quality Assurance Manager with a proven track record of leading Quality Assurance departments to deliver high-quality software products in the eLearning domain. Possesses strong leadership skills, strategic planning abilities, and a commitment to fostering a culture of continuous improvement.

- As a QA Manager, adept at mentoring team members, developing QA strategies, managing resources effectively, and driving innovation in QA processes to ensure organizational success.

- This role requires employees to work on-site at our Noida office. Candidates must be able and willing to commute to the office as part of their regular work schedule.

Key responsibilities include:

Resource Management:

- Allocate resources effectively to meet project timelines and objectives.

Stakeholder Management:

- Build and maintain relationships with stakeholders across the organization.

- Communicate QA initiatives, progress, and outcomes to senior management.

Budgeting and Cost Management:

- Manage the QA budget effectively, ensuring optimal resource utilization.

- Identify cost-saving opportunities without compromising quality.

Vendor Management for QA Tools and Services:

- Evaluate and manage relationships with vendors providing QA tools and services tailored to the eLearning domain.

- Ensure compatibility and integration of QA tools with eLearning platforms and workflows.

Data Analysis:

- Analyze QA data, identify trends, create insights, and make data-driven decisions.

Continuous Improvement:

- Drive a culture of continuous improvement within the QA department.

- Implement industry best practices and innovative approaches to QA.

Job requirements:

Core Competencies:

- Strategic Thinking: Capacity to develop long-term QA strategies aligned with organizational objectives, anticipating future challenges and opportunities.

- Communication: Excellent verbal and written communication skills to effectively convey QA initiatives, progress, and outcomes to stakeholders at all levels of the organization.

- Problem-Solving: Strong analytical and problem-solving skills to identify root causes of issues, develop solutions, and drive process improvements.

- Collaboration: Proven ability to collaborate with cross-functional teams to ensure QA requirements are understood and integrated into product development processes.

- Adaptability: Flexibility to adapt to changing priorities, technologies, and business environments while maintaining a focus on quality and continuous improvement.

- Financial Acumen: Understanding of budgeting and cost management principles to effectively manage QA resources and identify cost-saving opportunities.

Qualifications

- Bachelor's/ Master's degree in related field.

- Professional certifications such as Certified Manager of Quality/Organizational Excellence (CMQ/OE), QMS certification, or Six Sigma Black Belt would be advantageous.

Skills:

- Testing Methodologies: In-depth knowledge of various testing methodologies and understanding how to apply these methodologies effectively in an AI-driven environment is essential.

- Automation Skills: Experience with test automation tools and frameworks is essential for efficiently testing AI systems.

- Data Analytics: Strong ability to analyze data from various sources to derive meaningful insights and inform QA strategies. Proficiency in statistical analysis, data visualization, and data interpretation is essential.