Job Hai (Info Edge), a prominent platform for blue-collar hiring in India, seeks a dynamic and results-driven Operations Team Lead for their Delhi NCR location. This pivotal role involves overseeing various operational aspects, including team leadership, lead management, client management and quality audits. Key Responsibilities: Process Management & Optimization: - Oversee and enhance end-to-end operational processes to ensure efficiency, scalability, and cost-effectiveness - Implement process improvement initiatives using quality tools (Lean, Six Sigma, etc.) to minimize waste and streamline workflows - Monitor key performance indicators (KPIs) to track process efficiency, quality, and output - Work closely with cross-functional teams to integrate technology solutions and automation where applicable. People Management & Development: - Drive monthly hiring and resolve day to day employee queries - Lead, mentor and manage a team, ensuring alignment with business objectives - Conduct regular performance reviews and provide constructive feedback - Identify skill gaps and facilitate ongoing training and development programs for the team Stakeholder Collaboration & Communication: - Manage stakeholder expectations by ensuring timely communication of progress, issues and changes in processes - Drive cross-functional projects and initiatives, creating BRD, Product discussion, conducting PAT - Identify and resolve any operational bottlenecks by working closely with department heads and teams Risk Management & Problem Solving: - Identify potential risks within operational processes and suggest solution - Proactively address operational challenges and resolve issues to ensure smooth functioning Qualifications: - At least 4-6 years of experience in managing team, complex processes and internal stakeholders - Technical Skills: Familiarity with process improvement methodologies (Lean, Six Sigma, etc.) Soft Skills: - Strong leadership and people management capabilities - Excellent communication and interpersonal skills - Problem-solving mindset - Ability to work under pressure and meet tight deadlines.

Noida

Infoedge - Manager - Operations 

Job Description for Infoedge - Manager - Operations  in Infoedge in  Noida for (4-8) years of experience. Apply Now!