IndusInd Bank - Risk Head - Merchant Acquiring Business

Role Details

- The Head of Risk for the merchant acquiring business is responsible for the management and governance of all merchants, aggregators, partners contracted for the acquiring business of the bank.

- Responsibilities include putting in place a credit strategy/policy for acquisition of such clients, tracking and monitoring of the merchants, fraud mitigation, analytics and ensuring key measures like FTS, CTS etc. are well within acceptable levels.

- The role entails regular portfolio quality updates to the senior/top management including the business and risk stakeholders on key trends impacting the merchant acquiring business.

Overall Job Description

- Develop leading merchant risk management strategies and build the framework for a robust merchant risk management program

- Ensuring merchants, BIN sponsorship partners and business aggregators are in compliance with Bank's internal and regulatory policies.

- Articulating and recommending portfolio risk management strategies to senior management and working closely with stakeholders to articulate robust mix of business-risk policies.

- Supporting internal teams in on-boarding of merchants and policy formation

- Leading, and mentoring teams of Fraud and Risk Investigators, analysts for a robust risk prevention program in Merchant Acquiring Business.

- Manage the activities of Merchant Risk to assure timely and accurate completion of responsibilities and compliance with corporate objectives and standards

- Ensure Associations regulatory and compliance by reviewing Associations circulars and bulletin regulations.

- Certify all bank and organizational Merchant Acquiring Risk policies and procedures are fully documented and approved in accordance with standards / guidelines

- Develop and achieve, define, represent and communicate risk prevention strategies and vision in line with the short and long-term strategic objectives with respect to loss ratios, Risk prevention SLA's and portfolio performance

- Ensure fraud risks are mitigated through employee engagement, process enhancements, and industry analytics

- Providing information and risk trend analysis to the management, business teams by gathering and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations on a periodic frequency.

- Collaborate with internal teams, stakeholders and industry associates to remain on top of the current trends in the industry.

- Engage in risk programs initiated by regulatory bodies from time to time.