IndusInd Bank - Head - Risk - Merchant Acquiring Business

Role Details :

The Head of Risk for the merchant acquiring business is responsible for the management and governance of all merchants, aggregators, partners contracted for the acquiring business of the bank. Responsibilities include putting in place a credit strategy/policy for acquisition of such clients, tracking and monitoring of the merchants, fraud mitigation, analytics and ensuring key measures like FTS, CTS etc. are well within acceptable levels. The role entails regular portfolio quality updates to the senior/top management including the business and risk stakeholders on key trends impacting the merchant acquiring business.

Overall Job Description :

- Develop leading merchant risk management strategies and build the framework for a robust merchant risk management program

- Ensuring merchants, BIN sponsorship partners and business aggregators are in compliance with Bank's internal and regulatory policies.

- Articulating and recommending portfolio risk management strategies to senior management and working closely with stakeholders to articulate robust mix of business-risk policies.

- Supporting internal teams in on-boarding of merchants and policy formation

- Leading, and mentoring teams of Fraud and Risk Investigators, analysts for a robust risk prevention program in Merchant Acquiring Business.

- Manage the activities of Merchant Risk to assure timely and accurate completion of responsibilities and compliance with corporate objectives and standards

- Ensure Associations regulatory and compliance by reviewing Associations circulars and bulletin regulations.

- Certify all bank and organizational Merchant Acquiring Risk policies and procedures are fully documented and approved in accordance with standards / guidelines

- Develop and achieve, define, represent and communicate risk prevention strategies and vision in line with the short and long-term strategic objectives with respect to loss ratios, Risk prevention SLA's and portfolio performance

- Ensure fraud risks are mitigated through employee engagement, process enhancements, and industry analytics

- Providing information and risk trend analysis to the management, business teams by gathering and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations on a periodic frequency.

- Collaborate with internal teams, stakeholders and industry associates to remain on top of the current trends in the industry.

- Engage in risk programs initiated by regulatory bodies from time to time.

- Demonstrated skills, knowledge and experience in the design and execution of credit policy, strategy for the acquiring business

- Strong creative, strategic, analytical and interpersonal skills

- Strong verbal and written communications skills.

- Drive a high performance culture and accelerate organizational growth.