IndusInd Bank - Head - NR Acquisition/Relationship Management

- Leading regional NRI acquisition channel to achieve sales targets

- Developing and implementing effective sales strategies for acquiring HNI NRI customers

- Strong target & deadline orientation in driving key NR product lines like NR Book (CASA+TD) & FEES through quality acquisition

- Establish productive and professional relationships with key alliance partners to facilitate NRI business

- Drive on-ground activities and NRI events to assist NRI acquisition for sales team

Overall Job Description :

- Achieve NR acquisition numbers, SA & TD book growth and FEE targets by leading and managing a team of NR Acquisition Relationship Managers for the region

- Growing NR book value through deepening of existing mapped customers by superior relationship management and NR NTB customer acquisition via marketing leads, networking and customer referrals

- Building and driving NR acquisition through B-B-C alliances with Shipping Companies, Brokers, Travel Agents, Money Exchangers, NRI associations, Chartered Accountants, etc

- Drive on-ground activities, NRI festival campaign and NR specific marketing campaigns through branches to assist NRI acquisition for the sales teams

- To initiate and implement plans to improve throughput/productivity and operations efficiency so that the team meets overall KPI targets

- To assist branches and region in business development activities & closing complicated sales

- Monitoring sales performance of the team and actively leading and demonstrating acquisition of quality NR customers

- Cross sales of investment products like Mutual Funds, Insurance, FCNR deposits, etc. for generating revenue

- Customer Service by providing effective solutions to Customer Complaints

- Ensuring adherence to all audit and sales compliance requirement

- Drive the teams on various reward and recognition programs launched by HO team and keep the motivational levels high