IndusInd Bank - Business Head - Mortgages/HL/LAP/Agri/Gold Loan

Business Head - Mortgages (HL, LAP, Agri and Gold loan)

Overall Job Description:
 
- Develop & drive the business operational plan and strategy through for aggressive growth.

- Create working plan for volume scale up with profitability for meeting defined targets.

- Set up digital channels for acquisition along with developing an end to end digital fulfillment model.

- Conduct trend analysis, benchmarking competitors, identify best practices with success & failure metrics.

- Seek inputs from across various functions for ideas on transactional & transformational changes and check feasibility & alignment to create future road maps.

- Demonstrate sound knowledge of systems, processes, and business and financial modelling

- Develop and enhance channel sales & support functions - DSA/Connectors/Direct Business/ Contact Centers.

- Develop & implement overall collections framework.

- Preparing a detailed input for P&L and budgets. Business, branch & employee level profitability.

- Closely associate with all support groups. Operation, Finance Team and Compliance Group

- Identify, Establish, participate in building a system infrastructure

- Managing profit and loss, portfolio management and customer lifecycle

- Managing various business and productivity Matrix

Education and Work Experience Requirements:

EDUCATION

- Essential requirement: MBA/PGDM

- Preferred: Premium Institutes WORK EXPERIENCE

- Essential requirement: 15-20 years

- Preferred: Experience of more than 15 years in Banks / NBFCs, should have handled mortgage (home loans, Loans against property/ Agri/ Gold Loan) business

Desired Behavioral / Functional Traits

- Aggressive Team Player.

- Excellent communication skills.

- Developing and Implementing effective sales strategies

- Establish productive and professional relationships with key personnel in assigned customer accounts

- Solid customer service attitude with excellent negotiation skills

- Good understanding of company systems policies, procedures and standards

- Proficient in work scheduling, change control, problem resolution

- Transformation specialist - moving away from traditional way of doing business to digital enablers

- In depth understanding of Core Banking system will be an added advantage.