Indian Institute of Information Technology - Manager - Student Affairs - IIM/IIT/BITS

Pre-Requisites :

- Education Bachelor's or Master's degree (full-time) from premier Institute

- Field of Study Specializes in one or more areas - Counseling, Social Work, Psychology and Mass Communication.

- Experience 3-8 years of which 3 years of experience should be in a reputed educational institution or equivalent combination of formal education and relevant work experience in an academic environment.

Age : 30 - 40 years

Essential Skills : Must have demonstrated ability to model appropriate professional, ethical and collaborative behaviors that engender collaboration, trust and respect consistent with the responsibilities of the position.

Job Description :

Core Competencies :

Professional and Ethical Behavior :

- Demonstrates integrity, credibility, confidentiality, and responsibility in all interactions.

- Possesses highly ethical standards with consistently honest and open approach towards peers, students, and staff.

- Completes what he/she commits to doing.

Organizationally Astute :

- Is discreet, tactful and non-confrontational.

- Recognizes internal and external sensitivities.

- Has an intuitive ability to read the political implications of recommendations and actions.

Analytical and Problem- Solving Skills :

- Must have an understanding of administrative law and principles of natural justice.

- Ability to engage in critical thought and analyze all types of quantitative and qualitative data into informational reports and presentation for strategic planning and problem-solving.

- Consults appropriately; thoroughly collects data, and analyzes problem in context of Institutional goals.

- Uses sound judgement, builds consensus, makes independent decisions and implements solutions appropriately.

Administrative Skills :

- Provides leadership ensuring accountability for achievement of results.

- Highly focused with strong organizational and time management skills.

- Simplifies often complex and lengthy matters, besides separating important issues and recognizing priorities.

Communications Skills :

- Excellent interpersonal, written, presentation and oral communication skills, delivered in a manner appropriate to the audience.

- Proven ability to synthesize detailed, complex information into clear and compelling recommendations and briefing.

Energetic & Adaptable :

- Is prepared to take on longer-term initiatives and does so with enthusiasm.

- Has the ability to adapt to new and changing situations embracing challenges.

- Able to alter course/direction flexibly, apart from being able to deal with stress effectively.

Innovative & Entrepreneurial Approach :

- Seeks out possibilities, develops new ideas, and effectively moves them forward.

- Is creative, innovative and takes advantage of opportunities, while recognizing the necessity of working with limited resources and in alignment with the strategic directions of the Institute.

Student Advocate, Planner Evaluator, Assessor & Counselor :

- Is involved with all activities governing student advocacy.

- Creates, disseminates and implements institutional policies and procedures to students.

- Advises, counsels and serves as a role model for students.

- Plays an intermediary role between institutional administrators and enrolled students.

- During the course of playing this role, he/she may encounter inevitable conflicts of interest, the position demands that Student Affairs Manager pre-empt such situations and deal with it proactively and responsibly.

- Plays an important role in student's career planning activities and programs.

- Represents student issues and points of view at the institutional planning level, including such areas as changes in academic schedules, curricular structures, etc.

- Is responsible for advising students following their violation of Institute's policies and procedures.

- Handles with great care students exhibiting problems associated with substance abuse, loss of emotional control, entitlement, and other personality-related issues when they become apparent to members of the faculty or staff or to fellow students.

- Carefully deals with various other problems, including personal hygiene issues, dress code violations, financial concerns, family matters, and professionalism-related difficulties.

- Since building effective support networks is necessary for student success, the role requires he/she helps students achieve a sense of belonging, build a sense of community, ensure that students actively support each other, and build an allegiance to the Institution.

Pastoral Care and Welfare :

- There could be occasions when it will be essential to show sensitivity to those who may need help or, in extreme cases, are showing signs of obvious distress and the post holder will be required to initiate appropriate action by involving relevant people.

- Be proactive in identifying any areas of pastoral concern and relay these to the appropriate individual and support service.

General Responsibilities :

- Leads and represents the Department of Student Affairs and Services in the day-to-day operations of the department, ensuring safety of students, consistency of practice and maintenance of optimum service levels.

- Provides Institute-wide leadership by directing the departments' work with faculty and staff, colleagues, students and community partners in order to support, provide and/or facilitate activities that ensure that IIITS achieves its student leadership development, and engagement goals.

- Provides leadership, analysis and advice in relation to policies and procedures regarding students and services for students, including risk management.

- Ensures that the Department's budget is planned, prepared and monitored in keeping with IIITS's objectives, policies and procedures, and exercises signing authority on behalf of the Department for expenditures as assigned.

- Plans, organizes, directs, and administers activities and services that support students in assigned areas, and ensures that such activities and services remain within budgetary limits.

- Develops, implements, monitors, and reviews tactical and operational plans, procedures, systems and support in accordance with the Institute's strategic goals, policies, procedures and regulatory requirements.

- Works with the Faculty Coordinators and other functional heads to ensure that applicable services and programs are planned, developed, regularly reviewed and updated, ensuring quality standards for program review.

- Addresses complaints and conducts investigations as required.

- Hire, orientate, and supervise team by performing such things as: direct, schedule, provide performance feedback, evaluate, suggest professional development and where necessary discipline direct reports and contracted employees. Manage the performance review process.

- Reviews and approves leaves relating to professional development and vacation, and administering sick leave and leave of absence requests.

- Maintains knowledge of and ensures compliance with the collective agreements and working conditions in effect at IIITS. Represents the Institute in the grievance procedure.

- Directs the IIITS's participation in inter-University level activities or in initiatives of any other association as required.

- Leads or participates in divisional or Institution-wide initiatives and committees as assigned by the Head of the Institute or any other senior management.

- Represents IIITS and its interests before government agencies, other institutions, various organizations and groups.

Grade (G1-G5) : G3

Employment Type : Full Time

Compensation (C21) : as per IIT Standards

Work Location : Sri City Campus

Salary offered: 10 - 12 LPA