IndiaMart - Senior Manager - Lead Management System

Position Description :

The position holder shall be responsible for managing executives under Lead Management Systems ensuring productivity and establishing customer success in stipulated time frame.

Job Summary:

- Managing a team of 10-15 LMS executives

- Tracking and ensuring the productivity parameters are met for all executives.

- Establishing customer success by tracking conversions and closures for client

- Interacting with the clients for process improvement

Skills:

- Team-Handling capability

- Effective communication & comprehension skill

- Time Management

- Report Management Skills

Attitude & Behavior:

- Likes to picks up challenges

- Good motivator, passionate, confident.

- Customer-centricity

Experience:

- Graduate/MBA with an experience of minimum 3 years and above.

- Candidates experienced in team handling roles preferred.

Qualification: MBA