Position Description:
- The position holder is expected to drive business growth by individually taking up roles and responsibilities that generate revenue as well as expand growth opportunities within the company.
- The candidate will be responsible for servicing existing clients, develop lasting relationships to up-sell and cross-sell to maximize revenue.
Job Summary:
- Relationship Development: Servicing large corporate across various industries as part of the existing client servicing
- Retention & Revenue: Servicing Large corporate clients by ensuring ROI on existing investments.
- Maximizing sales revenue by up-selling and cross-selling solutions during life-time of a client.
- Key Accounts: Ensuring client satisfaction at all levels and providing inputs that will help enhance return on investment for our new found clients.
- Ownership: Act as owner internally, and co-ordinate with multiple departments to resolve customer queries at all levels
- Liaison: Strong at follow up and act as a nodal point between key customers (external & internal)
Knowledge and skills required:
- Knowledge of selling digital customer solutions
- Hands on experience in corporate and media sales
- Exceptionally well written, verbal effective communication & comprehension skills
- Excellent Presentations skills required to present to C-suite
- Strong listening and networking skills
- Understanding customer requirement to offer tailor-made solutions
- Efficient time management to cater to key clients
- Quick decision making and Report Management Skills
Attitude and Behavior:
- Ability to work with big/emerging and established brands/MNCs
- Goal oriented relentless hunter
- Passionate for sales and a problem solver
- Ability to wear multiple hats- sales/service/retention
Qualification Criteria: Graduate / MBA with 2+ years of experience in corporate/saas/digital solutions sales/ key account management
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