- Partnering with Key Business Stakeholders on HR Issues and recommending actions on all People related issues in the region
- Driving Engagement & Retention across the vertical and recommending process/policy improvements to HR/Business Leadership in order to enable the organization to create an engaged and productive workforce
- Driving Productivity in the vertical through various Performance Management/Talent Management Initiatives
- Evaluates existing processes, quantifying, and identifying opportunities to standardize, create SLAs
- Utilizes process data and metrics to identify business process challenges, recommends & implements innovative solutions for improving operational efficiency and effectiveness that drive the People Experience
- Establish and own HR Operations Process metrics, identifying key trends and providing input around improvements
- Proactively identify and drive implementation of continuous improvement opportunities
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