India Training Head - Hospitality

We are hiring for one of the leading firms for India Training Head.

Job Description

Position Goals & Objectives:

- Manage the delivery of training programs and content in local market

- Partner with the global training team to localize training content as necessary

- Support the global training team with the following

Development and production of training content

Process planning to ensure local training plans are executed consistently

Deployment of Growth Through Achievement program in local market

Duties & Responsibilities:

- Conduct Community Classroom training to new employee in the community department

- Support the General Manager and train current employees based on the market needs

- Partner with the training team to ensure Community Training in local market is effective and representative of brand and culture, including but not limited to

Digital platforms & learning modules

Classroom training presentations, voice and content delivery

On the job trainings, assignments and checklists

Ongoing development workshops

Virtual trainings / Distance learning

Individual training plans for existing team members

- Partner with the training team to create training materials

- Coordinate established courses with technical and professional courses provided by outside development workshops as necessary

- Periodically evaluating training effectiveness and needs through ongoing communication with Community Managers, Community Leads and General Managers

- Maintain and improve programs to enhance skills and prepare for future roles that require greater skill (Growth through achievement)

- Managing endorsement program quality, content and recognition

Experience & Requirements:

- College degree or equivalent with experience in business, marketing, or management

- 3+ years Communication and Business writing experience and training including:

Curriculum development

Facilitating delivery to large crowds

Online / Virtual instructional delivery and content management through fast growth

Strong communication, writing and Public Speaking skills

- Proven success record and strategic experience in training and coaching

- Several years of experience with the organization and understanding of business tools and infrastructure

- At least 1 year experience as a Community Manager or equivalent

- Familiarity with development and delivering knowledge sharing programs

- Exceptional verbal, written and video or online development skills

- Knowledge of training, customer service, building company culture and change management methodology

- Excellent organizational, project management and problem solving skills

- Ability to build and maintain effective relationships; ability to build trust with team and implement accountability through leadership and integrity

- Business operations and / or project management a plus

- Exceptional relationship management and organizational skills

- Demonstrates our values with integrity, responsibility and as strong belief in our Company mission

Eligibility / Criteria:

- You may apply for open positions within Community or in other WeWork business units if you are in good standing and you:

Have been employed in your current position for 12 months

Have completed all relevant GTA badges required for the current and preferably new role

Have to be full-time and non-exempt; for the Community team

Have to be a Community Manager or above at the time of transfer, unless otherwise specified

Interested candidates can reach me at +91-9999389492