India Operations Manager - Training & Certification Business

Operations Manager - India / Edtech (A global leader in exam prep for the accounting industry)

1. Student Success Management: B2C and B2B

2. Faculty Members and Subject Matter Experts (SMEs) for Program Live-Online Services

3. Working with Internal and External Stakeholders

Desired candidate:

- Bachelor's degree in business administration, Accounting, or a related field.

- At least 10+ years' prior experience including in areas related to: managing direct customer service, student support, academic advising, or program management.

- Strong interpersonal skills and the ability to build rapport with students and stakeholders.

- Excellent communication skills, both verbal and written.

- Proficiency in MS Office Suite and learning management systems (LMS) and overseeing content uploading.

- Ability to multitask and prioritize tasks in a fast-paced environment.

- Attention to detail and a commitment to delivering high-quality student experiences.

- Flexibility to adapt to changing priorities and responsibilities.

- Experience of working with an Edtech/ Training company will be an added advantage.