In4Velocity - Team Lead/Account Manager - Customer Support - ERP

- Excellent client communication skills and ready to travel.

- Experience in end to end implementation/ support of major ERP in the enterprise business sector.

- Should have experience in ERP implementation and / or client support at Senior level (Real Estate preferred).

- Should have experience in Finance of business accounting.

- Experience in consulting with clients on as is business processes, Map the process to ERP standards or suggest a better process. Observing the gaps and communicating the same to technical teams.

- Ability to discuss and collect the user requirements from clients, prepare requirement definition documents, deriving the scope of delivery.

- Should have experience in dealing with CXO level of management.

- Ability to handhold the clients till all business process is implemented and the system is live for the day to day work.

- Should have very good experience in handling East Region. Based out Kolkata who knows the region well.

- Good Team player.