Implementation Project Manager - SaaS

What Are Your Responsibilities

- Own and manage a portfolio consisting of 12-20 accounts; controlling project scope, change control processes, risks/issues and mitigation plans

- Partner with consulting teams, leaders and other internal departments or regional teams to coordinate and drive delivery

- Ensure that overall program is effective, whilst running individual projects according to schedule and keeping within budget

- Develop relationships with, and ensure the appropriate participation of, key client & internal stakeholders and executives

- Develop, build, and maintain durable and trusted relationships with clients and internal stakeholders

- Develop knowledge of the platform components and module-synergies - so as to be able to develop realistic and meaningful project plans and high-level solutions

- Ensure that each project is reported and forecasted accurately to all external and internal stakeholders

- Ensure that all project/program risks, issues and change requests are managed effectively

- Manage client service expectations and briefs and drive successful, measurable outcomes for the client

- Set the tone for the team and strive for quality and excellence in all aspects of delivery

- Provide weekly project status and burn reports to the relevant project stakeholders

- Coordinate between, business consulting, engineering, sales and client success team to successfully deliver implementation projects in the region

- Work with the Sales and Solution consulting organization to discover/scope the requirements for new and existing clients to win new business and grow existing accounts

- Maintain awareness of the current industry environment that shapes opportunities for client solutions