Implementation Manager - Bank

Organisation: Leading private sector bank (requirement is of functional consultant, preference is for people in IT companies doing project management on Trade side for banks)

Job Title: Implementation Manager

Reporting To: Implementation Head

Location: Mumbai

Skills:

Specifies what skills should be present in a candidate to make him/ her eligible for the job opening

- Proven experience in successfully implemented large mandates in demanding environment

- High level of customer awareness and commercial focus

- Ability to obtain results through influence

- A good understanding of Cash, Treasury, Regulatory, Trade related applications

Responsibilities:

- Manage, execute and complete the implementation of Treasury, Trade Finance and cash management solutions (payments, receivables, treasury, trade, electronic banking, Swift)

- Co-ordinate with internal business partners (e.g. Sales & Relationship Mangers, Product Managers, Compliance and Operations) on client project requirements to ensure successful delivery of all the required products, services and system solutions.

- Work closely with the product team as partners to promote quality solutions for clients

- Provide guidance to clients on documentation requirements and independently perform reviews of client's completed documentation

- Manage client issues during a project and ensure swift resolution

- Maintain up-to-date working knowledge of the bank's client access products/services, payment and trade capabilities, internal operations and local regulatory requirements

- Engage with Compliance and Legal to handle documentation exceptions and approval process

- Build and deepen working relationship with business partners

- Engage in consolidating monthly metrics and performing Post Implementation Reviews

- Work on ways and means to improve processes to achieve cost savings for the bank and service excellence for clients.

- Focus on total client relationship and servicing a broad range of client needs, or Operations Support within a specific wholesale operations area.

- Handle end-to-end delivery of solution to existing and new clients

Competencies in order of priority-

- Deal Implementation Skills and End to End Ownership

- Product Knowledge across (Trade Finance and Cash management solutions)

- Exposure and Understanding of Client Business and Processes

- Technologically Savvy

- Client Relationships and Service Orientation and Handling Skills

- Strong Written and Oral Communication Skills including Project Management Updates, Excels, PPTs etc

- Stakeholder management and issue / bottlenecks resolution capabilities and track-record

- High Performance Orientation