Implementation Analyst

JD : Implementation Analyst

This is a full-time position with D Square.

Experience : 2-5 Years.

Location : Bangalore.

Work From Office.

Job Summary:

- The Implementation Analyst will be responsible for implementing and configuring software solutions for our clients, ensuring successful deployment and integration with their existing systems.

- The ideal candidate will have strong analytical skills, technical proficiency, and excellent communication abilities to collaborate effectively with clients and internal teams.

Must Have:

- 2+ years' experience in running employee experience projects in Qualtrics.

- 2+ years hands-on experience in Qualtrics EX platform across product SKUs like Candidate Experience, Engagement, Adhoc Surveys etc.

- Knowledge and experience with TextiQ, StatsiQ, Workflows etc is highly preferred.

- Hands on experience in MS Excel.

- Proficiency in Qualtrics survey platform.

- Excellent communication and presentation skills.

- Knowledge and/or a statistical background will be preferred.

Good to Have:

- Experience in HR/OB research.

- Familiarity with statistical analysis tools such as SPSS, R, or Python.

- Knowledge of experimental design and research methodologies.

- Experience with data visualization tools (e.g., Tableau, or Power BI).

- Knowledge of SQL is a plus!.

- Experience with a large, multi-country organization is preferred.

- Strong multitasking and analytical skills.

Responsibilities:

- Collaborate with clients to gather requirements, understand business processes, and identify system integration needs.

- Configure and customize software solutions according to client specifications, using a variety of tools and technologies.

- Technical Support resource with Good Knowledge Excel & SQL.

- Knowledge/Experience on SSRS reports.

- Positions involving data mapping require strong analytical and technical skills.

- Develop and maintain implementation documentation, including project plans, technical specifications, and training materials.

- Conduct user acceptance testing (UAT) to validate system functionality and ensure alignment with client expectations.

- Act as a liaison between clients and internal teams, communicating project status, issues, and resolutions effectively.

- Monitor implementation timelines and milestones, proactively identifying risks and implementing mitigation strategies.

Qualifications:

- Bachelor's Degree or related experience in Human Resources, Talent Management, Learning & Development, Organizational Development, Industrial/Organizational Psychology or similar field required.

- Knowledge of statistical methods such as correlation, regression, and factor analysis and the tools to analyze them (e.g., Excel, SPSS, R).

- Experience with data visualization tools (e.g., Tableau, or Power BI).

- Experience with change management, project management and communications strategies to execute employee experience initiatives as well as collaborate across the business (e.g., HR, Legal, Sales).

- Understanding of survey design, best practices with question methodology, and understanding of survey platforms (Qualtrics preferred).

- Knowledge of SQL is a plus.