IKS Health - Senior Manager - TQM

RESPONSIBILITIES :

- Designing and implementing integrated management system and best practices framework; QMS, ISMS, BCMS, HIPAA, SSAE16 (SOC-1 and SOC-2).

- Performing gap audit to understand and bridge gaps with respect to ISO standards and best practices.

- Scheduling, designing, and conducting awareness training with respect to QMS, ISMS, BCMS, and HIPAA, SSAE16.

- Deploying ISO standard-based approach across functions and verticals in organizations.

- Conducting risk assessments, implementing risk treatment and risk mitigation plan across all businesses processes and assets.

- Liaising, coordinating with technical experts for vulnerability assessment and penetration testing.

- Defining, quantifying, and tracking organizational goals and objectives, continuous improvement culture.

- Designing and rolling out policies, processes, guidelines, templates at organizational level.

- Preparing, reviewing, and modifying Statement of Applicability according to the Information Security Management System requirements.

- Setting up management oversight for all the areas of governance, risk & compliance (GRC), internal audits, process reviews, standard operating procedures.

- Managing security incidents by way of investigation, root cause analysis, closure.

- Scheduling, designing, conducting internal auditor certification training with respect to QMS, ISMS, BCMS, HIPAA, SSAE16 (SOC-1 and SOC-2).

- Scheduling/conducting preparatory internal audits to ensure organizational preparedness for external certification.

- Liaising with certification body to manage end-to-end certification process.

- Ensuring closure of audit findings, both internal and external, within prescribed timelines by planning, implementing, reviewing the corrective and preventive actions based on QMS, BCMS, HIPAA and improving information security controls based on ISMS, SSAE16 (SOC-1 and SOC-2).

- Planning and conducting management review meeting.

FUNCTIONAL SKILLS :

- Excellent written and verbal communication and documentation skills ability with experience interacting with and presenting to senior management-level personnel

- Demonstrated ability to plan, manage, and coordinate multiple simultaneous projects.

- Proven communication skills to clearly express complex ideas both verbally and in writing. Demonstrated excellence in analytical thinking, problem solving, communication, delegation, planning & organization and judgment.

- Ability to develop creative approaches and solutions necessary to solve complex problems

- Strong critical thinking and analytical skills

PROFESSIONAL SKILLS :

- Strong background and experience with audit methodologies and techniques

- General knowledge and experience with business process reviews and benchmarking

- Working knowledge of computer proficiency required, especially with word processing, flowcharting, and spreadsheet software

EDUCATION :

Completion of a Bachelor's degree (preferably Math / Statistics) or a related discipline required. MBA preferred.