IgniteWorld - Product Manager

Company Profile :

IgniteWorld is a JV between Bharti, SoftBank and Yahoo! JAPAN. We create compelling mobile internet products in multiple categories and also power various internet services through our platform for enabling customized user experience.

Having end-to-end functions in the organization including product, design, engineering, operations and analytics, we build and run tech / internet products and solutions including mobile apps and platform with strong focus on user experience and product excellence.

Today merely 10% of population is connected to internet and a half of them are said to be 'accidental users'. With the aim of bringing all Indian population onto mobile internet, we partner with mobile operators for removing obstacles and simplifying experience. This includes innovative approaches that take away fear of data charges, allow user to explore compelling internet services, recommend most suitable services based on micro segmentation, and so on.

We are uniquely positioned in mobile internet product space. Combining passion for the product excellence that we have and the market reach via our partners, we are set to build the products that can be adopted by the large masses of people.

We are people who are passionate about building great products. Join us for making impact on millions of lives through mobile products !

Job Description :

At IgniteWorld, we believe in crafting software of the highest quality. Software to us isn't just lines of code, it is art. The code is our paint brush.

We are looking for a product person who is passionate about creating amazing products that dramatically improve people's lives. This person would ideally develop strong mobile design fundamentals, frameworks, deliver beautiful user experiences. You will have a direct impact on a product that can reach millions of users. You will need a pixel-level eye for detail and experience and interest shipping consumer applications.

We are agile, and focused on the overall makeup of the team. We believe that with the right team anything is possible. If you're looking for an environment that's fun and friendly but incredibly fast-paced; a place where we measure the time between releases in days; a place where our focus begins and ends at the consumer join us.

You Will :

- Be a partner in the company's growth being involved from concept stage to launch of new products and partnerships

- Oversee and manage the product on daily basis

- Continuously track and monitor the competition and preparing benchmark report on the same

- Collaborate with usability and technology team to develop a deep understanding of customers, identify gaps in core product functionality and help build right set of features and track adoption for same

- Rigorously monitor key performance metrics and coordinate with various teams to take corrective actions, if needed

- Gather detailed functional requirements and create product requirement (PRDs) and other documents to support rapid development and effectively manage trade-offs between costs / schedules versus customer benefits

- Ensure PRDs, flow diagrams and wireframes are properly translated to live site and drive problem resolution once new features have gone live

- Define and conduct market research to gain better understanding about user behavior and competition. Gather information and data from multiple sources (consumer research, partners, vendors, competitive analysis), develop insights, and translate findings into action

- Engage in defining a strategic creative direction for product and marketing communication

- Provide analytics based insights to help marketing team optimize marketing spends

- Champion customer satisfaction by working with customer support team, oversee customer grievance resolution and trouble shoot in case of escalations

- Work with various support teams to manage operational issues such as fulfillment, external partner relationships, legal and other compliances

- Work with finance and accounting team to identify key cost and revenue drivers for product areas, obtain financial evaluations from finance team for new business options

You must have :

- A minimum of 2+ years of experience in a techno business role

- Past experience in an internet company or in product management role

- A high level of interest and passion for consumer internet world

- Passionate product champion who loves entertainment/media

- Understands tech/product/business and straddle all

- A positive attitude and desire to break the traditional barriers in entertainment services

- Ability to communicate and defend your ideas clearly

- Phenomenal debugging principles and perseverance

- A desire to build products that users love

- An up to date knowledge of the newest technologies

- Bachelors in Engineering / IT (preferably Computer Science). MBA preferred but not mandatory. Tier I and 2 pedigree.

Big Pluses if you :

- Have worked in a start-up

- Have experience working on real products that have shipped

- Are self-motivated and can get things done