IFMR - IT Manager - Technology Projects - Banking

Job Description: IT Manager

About company:

IFMR Rural Finance (www.ruralfinance.ifmr.co.in) is a technology-process company which licenses out its KGFS Brand along with the required technology, processes and tools to build community focused small financial institutions that serve remote rural communities in defined geographies (typically two Districts of India). While the licensees (KGFSs) are not banks themselves, like regular banks they operate through branches located inside remote villages and have the ability to offer comprehensive savings and loan services to individual consumers as well as local businesses and local governments. But, unlike regular banks, these institutions also offer a full range of financial services (savings, loans, investments, insurance, risk management, pensions) and use an internally developed wealth management approach that is an integral part of the manner in which they serve the local community - they even had to write their own textbook for this – Financial Engineering for Low Income Households (Financial Engineering for Low Income Households).

The organization thus far has 6 licensees which, between them, reach 12 Districts and serve about ~ 500,000 families in three States of India (Tamil Nadu, Uttarakhand, and Orissa). In order to support the rapid growth plan of the existing licensees as well on-boarding of new licensees in new geographies, we are looking to expand out our Wealth Management, Risk Management, and Technology and Training teams.

IT Manager:

- IT manager is responsible for managing overall delivery of all technology projects to meet business objectives. IT manager will be instrumental in defining next set of technology platforms, applications roadmap and deployment strategy.

- This position requires an active coordination with business users, IT partners, monitoring of technology projects, priorities, standard and procedures.

- IT manager is responsible for reviewing project plans, resource allocations and maintenance of service levels with clients.

Responsibilities:

Business Requirement Analyst is responsible for:

- Understanding business domain and business applications deployed currently to cater to user requirements.

- Ability to identify business processes which require improvements and drive changes by coordinating with all stakeholders. Ability to present holistic view and impact assessment to all stakeholders.

- Ability to work directly with business relationship managers to understand business requirements. Ability to define project scope and deliverables related to that.

- Creates and maintains project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle, provides timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts.

- Coordination with IT vendor for business requirements to ensure timely delivery of IT projects.

- Willingness to travel to client locations to understand business operations. Client locations are remote rural parts of Tamilnadu, Uttarakhand, Orissa and Rajasthan.

- Self-starter and on mission to solve real-world problems. Ability to think big and building on big ideas to drive change.

Skills:

- Strong analytical, written and verbal communication skills.

- Strong interpersonal skills & team player

- Strong attention to details and customer focus

- Should be able to lead a team of business requirement analysts

Knowledge:

- Good understanding about origination systems, workflows and core banking systems

- Good understanding about server level application and hardware infrastructure

- Good understanding about programming languages and database will be an added advantage.

- Conversant with latest trends in technology and ability to identify impact on areas of operations.

Experience:

- Bachelor’s degree

- 4-5 years of experience in technology in financial services domain.

- Have managed delivery team in past

- Vendor management