ICICI Lombard - Manager - Telesales

General Description of the Job :

The role holder will primarily manage the sales team and drive strategy; planning and implementing the sales plan to achieve the desired sales objectives for the assigned area/channel.

Role & Responsibilities

- Responsible for achieving business targets through tele sales mode

- Manage a team of 2-3 TLS/USMs in turn managing 20-30 TSOs with an avg. business potential of min. 30 lacs GWP

- Responsible for recruitment/training of TSOs/TLs

- Responsible for effective manpower/workstation mgt

- Responsible for process and quality compliance

- Closely work with ops for seamless booking