iOPEX - Assistant Manager - Talent Acquisition - Digital Marketing/Advertising Domain

Assistant Manager - Talent Acquisition

Job Description:

- Applications for talent acquisition professionals with some 6+ Years of experiences into Digital Marketing/ Digital Advertising Domain.

Location Chennai (Ambit IT Park).

Job Brief:

- Stakeholder Management.

- Market research.

- Digital marketing & media services hiring.

- Leadership hiring.

Primary Responsibilities:

- 6 + Years Excellent Client Relationship Management Identifying, recommending and implementing ways to increase the productivity and the quality.

- Work very closely with customers to solve problems.

- Acts as a point of contact for the resolution of customer escalations, enquiries and complaints from external and internal customers.

- Responsible for internal customer service and satisfaction.

- Responsible for vendor management & close the positions as per SLA Responsible for the Salary Benchmarking for the support function.

- Need to be approachable and supportive towards the team.

- Also should have the ability to motivate the team in a right way to get the targets met.

- Counseling of team members on improving Quality & productivity.

- Manages daily performance to ensure that all CROs, Team Leads and Assistant Manager-Operations.

- Meets/exceeds service and quality levels as assigned by Management.

- Works with Cross-Functional Teams to ensure that both internal and external customers needs are met.

- Coaches and mentors CROs, Team Leads, AMOs.

Technical Proficiency:

- Excellent MS Excel, Macros and PowerPoint skills ,Database management, Good in Recruitment.

- Excellent Communication, Creativity , Decision Making & Influencing Skills , Managerial Skills Handling Stakeholders different business.

- NA Voice,Email,General NA.

- This role is crucial to the success by identifying and attracting top talent within the Digital Marketing and Advertising domain.

- The ideal candidate will be a seasoned professional with 6+ years of experience in recruitment, possessing strong stakeholder management skills and a deep understanding of the industry.

Key Responsibilities:

- Build and maintain strong relationships with hiring managers across all levels. Proactively understand their hiring needs and provide strategic solutions.

- Conduct in-depth market research to identify top talent pools, competitor analysis, and emerging trends in the Digital Marketing landscape.

- Execute full-cycle recruitment processes for roles across various digital marketing functions,

Including:

- Social Media Marketing, Search Engine Optimization (SEO), Pay-Per-Click (PPC) Advertising, Content Marketing, Digital Media Planning & Buying o Data & Analytics - Partner with leadership to identify and recruit high-potential candidates for senior-level roles within the Digital Marketing team.

- Manage relationships with external recruitment agencies and ensure they meet SLAs and quality standards.

- Mentor and coach junior team members, providing guidance on recruitment best practices and career development.

Success in this Role Looks Like:

- Consistently exceeding hiring targets and meeting SLAs for all positions.

- Building strong relationships with hiring managers and becoming a trusted advisor.

- Attracting and hiring top talent within the Digital Marketing domain.

- Successfully navigating complex hiring challenges and finding creative solutions.

- Continuously improving recruitment processes and enhancing team performance.

How This Role Fits into the Organization:

- This role is a critical part of the Human Resources department and plays a vital role in supporting the growth and success of the entire organization.

- By attracting and retaining top talent within the Digital Marketing domain, this role directly contributes to the company's competitive advantage and overall business objectives.

Qualifications:

- Excellent communication, interpersonal, and presentation skills.

- Strong analytical and problem-solving skills.

- Proficiency in MS Excel, Macros, PowerPoint, and database management.

- Experience with Applicant Tracking Systems (ATS) preferred.

- Bachelor's degree in Human Resources, Business, or a related field.