Human Resources Manager - Shared Services

Position Title: Human Resources Manager

Function: HR

Reports to: India Operations Head/Head of HR (US)

Location: Navi Mumbai, India

Hours: 3 PM to 12:00 Midnight IST

Position Summary:

The HR Manager is responsible for providing HR support and formulating partnerships across the organization to deliver value added services to management and employees. The role will cover a broad range of HR functional areas including but not limited to talent acquisition & retention, Compensation and benefits, onboarding operations, compliance matters, employee relations, training and development, and policy advisement.

Essential Duties & Responsibilities:

Performance and Compensation Management:

- Lead annual merit and bonus process to include communication, incorporating input and processing final recommendations

- Maintain job descriptions for each position in the organization; ensures descriptions accurately reflect the work being performed by incumbents.

- Manage HRIS transactions and maintain HR dashboard, including monthly and annual reporting and metrics

- Maintain employee personnel files

Talent Acquisition:

- Work with hiring managers on recruiting staff for job openings, including interns , contingent workers and consultants

- Responsible for posting jobs with appropriate job boards and agencies contacts for difficult to fill positions.

- Reviews resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements.

- Conducts phone screens to identify candidates to progress to hiring manager.

- Coordinate and conduct new hire orientations, benefits overviews and other onboarding activities

Employee Engagement and Communications:

- Implement and execute employee engagement programs/practices that create a positive organizational culture and enable management effectiveness

- Coordinates new hire/termination/leave of absence communications internally.

Employee Relations:

- Conduct thorough investigations as needed and resolve employee relations issues effectively

- Communicate with employees as required in resolving conflicts and acting as a mediator in facilitating resolution.

- Assist leaders in identifying, documenting, and communicating results and deficiencies in performance. Conduct counseling, termination, lay offs, and exit interviews of employees as needed

Health and Welfare:

- Responsible for Benefits Administration including all reporting, answering benefits and leave of absence questions, participate in benefits open enrollment activities and Wellness activities

- Responsible for the accurate and efficient processing of payroll including preparation of related reporting, as well as assisting with escalation of issues and problem resolution.

Other HR departmental initiatives; including, but not limited to:

- Learning and Development

- Reward and Recognition

- Other duties as assigned

Education Required:

- Bachelor's degree in Business, or other related field

Experience Required:

- 5 + years of experience in HR generalist functions (recruiting, comp and benefits, employee relations, training, etc.)

- Microsoft Office (Word, PowerPoint and Excel), Outlook, and ADP systems

Skills and Abilities:

- Considerable knowledge of principles and practices of HR, and all applicable labor, pay, benefits, health, and safety laws and regulations of the country

- Able to handle a high level of confidentiality and common-sense regarding employee information.

- Good planning, time management, decision-making, presentation, and organization skills

- Effective oral and written communication skills

- Ability to work under stress and handle a variety of tasks.

- Excellent interpersonal skills