HRO Manager - BPO

Key Responsibilities:

- Client Relationship Management

- Produces solutions to complex business problems.

- Develops new concepts and opportunities within their Service Line.

- Contributes to policy and direction setting.

- Is accountable for the results of the Service Line activities.

- Accountable for ongoing management of effective client service relationship within the service line.

- Develops new approaches and processes.

- Interfaces with other team leads, management and client staff and ensures good working relationships.

- Ensures the service line operations are efficient and effective and that SLA"s are met.

Need people with 7+ years of relevant experience in managing the HRO for multiple clients, with experience in handling a team size of 100+ people. Any graduate with good communication.

Willingness to work in UK shift.

Contact - renila.n@saaconsulting.co.in