HR Project Manager - KPO

We are hiring for one of the leading con KPO for HR Project Manager.

The HR Project Manager is both a strategic and hands-on role that provides project leadership. The role is critical in executing our project initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate:

- The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company

- A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement

- Experience with rapid and complex changing work environment

- Coaching and mentoring at management level

- Success in creating and driving effective development, employee relations, retention and reward programs

- Being an enthusiastic team player with a strong drive to create a positive work environment

- For us, the culture fit is non-negotiable - flexibility, fantastic communication skills and huge amounts of drive are a must

- The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"

- A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions

- Strong internal and external customer service focus

- The ability to manage multiple priorities simultaneously - orientated on results

- Bias for action, strong work ethic, and desire to achieve excellence

- Must be able to interface at all levels of the organization

- Passion for innovative HR solutions and process improvement

- Excellent organizational and interpersonal skill.

- Key role within our Human Resources Consulting (HRCs) team primarily responsible for supporting Business Technology (BT), as well as ad hoc projects for other Corporate Services HRCs.

- The incumbent will lead and manage concurrent projects of varying size, duration and complexity.

This role will have project management responsibilities for the BT Talent Management Strategy.

- Successful execution will require innovative thinking in a complex environment along with great teaming and communication skills.

- Establish and maintain a usable and well-communicated schedule for all phases of a project (planning through execution / ongoing management).

- Track and report status on projects being completed by individuals/teams across various stakeholder groups.

- Consult and partner with stakeholders to prioritize work and drive milestones.

- Ensure project status and project information is updated.

- Provide data analytics, recommendations, and fact based guidance to HRCs and Business Leaders to assist the business in decision making.

- Collaborate with other HR team members to create efficient, consistent and scalable solutions across the space.

- Promote use of project lessons learned and best practices as appropriate.

- Ensure project, process and regulatory compliance.

- Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

- Define, explain and apply the five project management process groups: Initiation, Planning, Execution, Performance, and Close.

- Define and explain processes used to determine project feasibility and project cost/benefit analysis to come to a decision on project viability and potential return on investment.

- Identify parameters of the Initiation process to develop the business case, including the executive summary, problem definition, project overview, strategic alignment, cost/benefit analysis, alternatives analysis and approvals.

- Outline and define areas of project Planning including scope, deliverables, timeline, costs/budget, quality, resources needed, stakeholder assessment, risk and contingency plans, and procuring products and services from outside the project team.

- Define the types of deliverables needed in the Planning process for the project team and organization including but not limited to: Organization charts (team/company), responsibility matrix, timeline/schedule, risk management log, communications plans.

- Understand the elements of developing a Work Breakdown Structure when defining and assigning project tasks.

- Understand and apply various change-management models.

- Recognize and identify the specific items needed to develop a project schedule including dependencies of tasks.

- Understand what types of skills sets and capabilities are needed for project teams in the definition of levels of authority, task assignment and responsibilities.

- Understand and outline personal and organizational values to reduce the risk of ethical dilemmas.

- Define stakeholder groups and the level and frequency of stakeholder and sponsor participation in a project.

- Understand the most common project pitfalls and how to mitigate them to ensure project success.

- Determine stakeholder groups who will be affected by new process implementation to define success and delivery methods for change.

- Understand and define the leadership qualities needed to manage, monitor and direct project teams, establish accountably, level of authority, problem solving and motivate performance.

- Understand change management concepts and areas of resistance to guide the project team and stakeholders through the Monitoring and Controlling process toward implementation.

- Outline and discuss the goals of the Execution, Monitoring and Controlling processes of project management.

- Outline the frequency, method of communication, and information needed to communicate project milestones and progress to the stakeholders.

- Use the One-Page Project Manager- (OPPM- ) as a key project communication tool.

- Understand key skills needed in leading project teams, facilitation of meetings, and presentation of project scope, goals and objectives.

- Discuss best practices of teambuilding concepts and people management structures as they apply to cross-functional project teams.

- Understand the steps involved in assessment, prioritizing and mitigating project risks.

- Understand and evaluate the steps in the post-implementation review and evaluation of project outcomes during the project Closing process, including obtaining feedback from stakeholders, project team members and sponsors for learning transfer.

- Understand the importance of documentation of lessons learned or best practices, and the value of a project Closing celebration.

Jagriti Wadhwa