HR Professional - Learning & Leadership Development/Talent Management - Financial Services

Overall purpose of role :

- To work with key stakeholders on the ground to understand key learning requirements and socialise the Leadership & Learning programme along with Talent management

- To understand and inform L&L CoEs of all location specific content and logistical requirements to support the local implementation of global programmes and initiatives

- To provide on the ground support for the implementation of Leadership, Learning and Talent initiatives

Key Accountabilities :

Learning Solutions sourcing/ customization, Delivery and tracking effectiveness (35%)/ Talent Management

Demand Planning :

- Be able to effectively conduct and publish Learning Needs Analysis and negotiate with stakeholders for viable, effective solutions agreement

- Work with Development Partners/HRBPs to produce L&L demand plans for the local population, ensuring alignment with the wider People Agenda across multiple clusters and sites

- Identify resource requirements. Communicate requirements and effectively negotiate with Local/ Regional/ Global Learning Solutions management for reaching agreement on deliverables

Learning Solutions content management :

- Work with Cluster Business Managers and Learning Solutions Managers to build a business case for customisation of Global content to suit local requirements, or Source / internally develop new local interventions

- Supplier management across sites to ensure that agreed contracts are delivered with quality and follow the stringent governance framework

- Collaborate with Development Partners, Learning Solutions Manager and other members of L&L to ensure that the design of learning solutions is fit for purpose within each region/location

Learning Solutions Delivery :

- Be able to effectively deliver complex Global Leadership Curriculum Modules for AVP and above population across sites and clusters

- Effectively plan & execute the overall flow of learning events, programmes or courses across different sites and business clusters

- Communicate regularly with stakeholders, team and build and maintain relationships with learning Suppliers to ensure effective local delivery of training whilst maintaining regional/global consistency

- Provide all necessary on the ground support for the implementation of Leadership & Learning programmes

Learning Effectiveness :

- Plan and execute measurement of learning intervention effectiveness using different tools and techniques

- Publish progress and MI to stakeholders

- Utilize Talent Learning System to generate cluster wise data and reports

Talent Management :

- Partner extensively with the HRBPs to ensure completion of the Talent management activities: identification, developmental action plans, identify talent gaps, recommend and orchestrate the solutions to bridge the talent gaps, succession planning.

Programme Management and Support (25%) :

- Provide project management support for the deployment of the Global Curriculum, Leadership Curriculum and Executive Development Curriculum across all Barclays - business clusters and locations.

- Understand and work to document location specific logistical requirements and key contacts for ensuring effective deployment of programmes in each location to feed to the Implementation Managers

- Provide regular updates to Implementation Managers and the Demand and Delivery Manager to communicate the status of programme implementation for the location to feed into an overarching plan

- Work to actively identify risks and issues associated with local programme implementation, analyse impact and provide alternatives/recommendations/insight to Implementation Managers on a timely basis.

- Document processes for local implementation and work to drive process consistency and efficiency with other locations

Stakeholder Management and Leadership (30%) :

- Build strong relationships with local HRBPs and Senior Business Clients to understand the development needs of the local population.

- Remain connected to HRBPs around structure changes within client groups and advise HR Operations of any changes to course assignment criteria that result from these

- Work to understand and build relationships with key stakeholders within the that are involved in supporting programme implementation

- Work in partnership with other Learning Solutions / Leadership specialists to leverage knowledge, insight and programme impact to ensure optimal programme development.

- Provide guidance on suitable development solutions to address local requirements

- Engage and Communicate regularly with all stakeholders and teams regarding L and L progress

- Across sites and business clusters and provide best practice sharing

Decision-making and Problem Solving :

Control and Governance, MIS and reporting (10%)

- Implement Central Governance frameworks locally

- Track effectiveness of controls through Audits and dipsticks

- Report any concerns proactively, analyse and provide recommendations/solutions/insights

- Utilize Talent Learning system and other HR tools effectively to generate MI and reports

- Provide strong analysis to stakeholders across different business cluster on LL&T progress month on month, linking it to the wider people agenda

- Need to find most commercially effective learning solutions

Risk and Control Objective [This section is mandatory for all role profiles and must not be deleted]

All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Person Specification :

Experience :

- Proven track record of working in HR roles in large, complex organisations

- Prior advanced Facilitation experience of delivering complex Leadership Programs

- Delivery of projects using project/ programme management tools and methods

- Proven track record of stakeholder management

Skills and knowledge :

- Leadership and Management Curriculum Facilitation for senior stakeholders

- In Depth Knowledge of the end-to-end Learning cycle to provide consultancy on Stakeholder requirements

- Stakeholder Management and influencing skills

- Strong Communication skills-both verbal and Written to engage effectively

- Project Management and Portfolio management skills

- Analytical, with the ability to interpret large, complex data sets

- Adept at MS Office

Personal attributes :

- Strong stakeholder management skills - confident at engaging with audiences at all levels, strong influencing and relationship skills

- High energy and enthusiasm

- Commercial and politically astute to be able to effectively negotiate Global and Local matrix reporting/direction