HR Operations Role - FMCG/Retail

HR Operations

HR Systems and Data Management:

- Oversee and manage HR information systems, including data entry, updates, and maintenance.

- Ensure accuracy and integrity of HR data by conducting regular audits and implementing data validation processes.

- Generate reports and provide HR metrics and analytics to support decision-making.

- Collaborate with IT and vendors to troubleshoot system issues and implement system enhancements.

Employee Lifecycle Processes:

- Administer end-to-end employee lifecycle processes, including onboarding, employee transfers, promotions, and offboarding.

- Maintain employee records, including personal information, employment contracts, and performance documentation.

- Process employee changes related to job titles, compensation, benefits, and employment status.

- Ensure compliance with company policies, employment laws, and data privacy regulations.

HR Policies and Compliance:

- Assist in the development, implementation, and communication of HR policies and procedures.

- Monitor compliance with applicable labor laws, regulations, and internal policies.

- Stay updated on changes in employment legislation and make recommendations for policy updates.

- Support HR audits and ensure adherence to regulatory requirements.

HR Reporting and Analytics:

- Develop and generate HR reports and dashboards to provide insights on key HR metrics.

- Analyze HR data to identify trends, patterns, and areas for improvement.

- Prepare reports for management and HR stakeholders, such as headcount reports, turnover analysis, and diversity metrics.

- Contribute to HR analytics projects, including workforce planning and forecasting.

HR Operations Support:

- Respond to employee inquiries related to HR policies, procedures, and programs.

- Assist in benefits administration, including enrollment, claims resolution, and vendor management.

- Coordinate employee recognition and engagement initiatives.

- Support HR projects, such as HR process improvements, policy rollouts, and HR tool implementations.

Employee Communications:

- Collaborate with HR and internal communication teams to create and distribute HR-related communications, including employee newsletters, policy updates, and announcements.

- Ensure timely and accurate communication of HR initiatives, programs, and events.

- Maintain HR-related content on the company intranet or HR portals.