HR Operations Manager - BPO

Responsibilities :

- Designing and implementing the company's HR policies

- Ensure the timely disbursement of Salaries (Payroll Management)

- Ensure timely Statutory Compliance

- End-to-end Employee Engagement Activities, Performance management.

- Manage and oversee end-to-end HR operations.

- Setting objectives and goals for the team and also track progress

- Monitoring the company's HR systems as well as databases

- Reviewing and approving/modifying budgets.

- Compensation & Benefits Administration

- Addressing employees- queries (e.g. on compensation and labor regulations)

- Monthly Payroll management- Salary Preparations, Incentives Bonus, etc

- Recommending software for addressing the needs of employees (e.g. performance review tools etc.)

- Reporting on costs incurred on HR operations to senior management

- Guiding staff and management of company's HR policies and regulations

- Evaluating key HR metrics for monitoring performance

Requirements :

- Excellent Communication Skills

- At least a Master's degree in Human Resources Management or a relevant field

- Prior experience as an HR Manager, HR Operations Manager, or a similar role

- Experience with MS Office and Human Resources Management Systems

- Experience in compliance management.

- Excellent decision-making and analytical skills

- Strong verbal as well as non-verbal communication skills

- Ability to take quick decisions while working in a fast-paced environment