HR Manager - Training & Development - Hospitality

Job location: Takwe, Lonavala

Qualification: Graduate / Postgraduate [HR]

- As a Human Resources Manager, you are responsible for providing first-class employee relation services to the wellness resort to deliver an excellent staff experience. As a Human Resources Manager, you will also be required to manage succession planning and strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Provide and deliver first-class employee relation services to the wellness resort.

- Manage succession planning with departmental heads during the bi-annual appraisal process

- Manage employee relations issues in the wellness resort in a confidential manner, including disciplinary, grievances, and capability

- Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out

- Support the wellness resort with departmental training requirements

- Ensure completion of management reports for head office and region

- Control costs when possible and assist in meeting wellness resort's/departmental financial targets

- Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines

- Ensure completion of training for the wellness resort security, fire regulations and other health and safety legislation

- Assist and resolve team member and management queries

Training Manager Responsibilities:

- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers

- Draw an overall or individualised training and development plan that addresses needs and expectations

- Deploy a wide variety of training methods

- Conduct effective induction and orientation sessions

- Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them

- Manage training budget

- Provide opportunities for ongoing development

- Resolve any specific problems and tailor training programs as necessary

- Maintain a keen understanding of training trends, developments and best practices

What are we looking for?

- For a Human Resources & Training Manager to successfully fill this role, the incumbent should maintain the attitude, behaviours, skills, and values that follow:

- Previous HR & Training managerial experience

- Positive attitude

- Good communication and people skills

- Committed to delivering a high level of customer service, both internally and externally

- Excellent grooming standards

- Flexibility to respond to a range of different work situations

- Ability to work under pressure

- Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of hospitality

IT proficiency