HR Manager - P&R Services/Benefits & Policies - BFS

What you'll do: (List out Key Responsibilities)

The purpose of this role is to support the Country/Regional/Global Performance and Reward team with:

- Planning, monitoring and reporting on progress for the annual performance and pay review

- Administration of the Group Performance and Reward governance framework and architecture

- Co-ordination, administration, and documentation related to pay practices across Branches

- Interaction with country and regional teams to support in designing and delivering new Performance and Reward products and services

- Acquire broad understanding of how Performance Management and Reward are delivered across Group

- Support the delivery of the P&R products and services and help in producing KPIs, risk dashboards and operational metrics to report on progress. Identify and implement process improvements to improve efficiency and customer service.

- Ensure data maintenance and accuracy of databases, according to the Group Performance and Reward architecture

- Prepare materials for presentation to senior management and handle process related queries

- Manage cases raised via the HR case management platform, providing accurate and timely responses to business/HR stakeholders

- Ensure that the Global/ Regional/Country Performance and Reward teams are receiving appropriate support from the team

- Build professional relationships with colleagues in Business area, across countries, regions and global teams

- Exhibit ownership of the business

- Facilitate continuous improvement through the identification, implementation & sharing of best practice in conjunction with peers & the line management

What you will need to succeed in the role: (Minimum Qualification and Skills Required)

- Bachelor's degree in business, human resources, related field or equivalent experience as well as a minimum of four years proven Human Resources or Financial Analysis experience or equivalent

- 2-4 years of required and demonstrated HR experience/responsibility in managing Rewards and Benefits in one or more of the countries in which the GSC's/TC's are located

- Proficiency with personal computers as well as pertinent mainframe systems and software packages to include the following:

MS Excel - utilize advanced formulas and develop graphs

MS Word - use of tables

MS PowerPoint - familiarity with designing, presentation, use of tables, images etc.

Familiarity with Successfactor will be a plus

- Strong understanding of the HR database and available analytical reports

- High regard for confidentiality and discretion

- Ability to perform in high-pressure environment should be effective in a flexible work environment

What additional skills will be good to have? (List out good to have skills and certifications)

- Exposure in working with multi-countries based teams

- Ability to work well independently in a high volume environment

- Relationship Management; ability to navigate through complex, matrix organizations

- Strong consulting, research, customer service, problem-solving and organizational skills.

The information contained in this job description is a true and accurate reflection of the job as specified.